Restaurant Supervisor
2 months ago
Achieve the restaurant operation objectives together with the Restaurant Manager by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and guest service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
- Increase sales, control all lines of costs, and meet profit requirement.
- Assist Restaurant Manager on meeting target on all line of P&L
- Creates positive atmosphere among Team Members maximizing on retention program.
- Ensure that all reporting & control procedures in the operations, guest services quality of production, Hygiene & Cleanliness standards, Maintenance & general administration are completed & in place according to company’s policy & chain operation manual.
- Physically support the team during shorthanded or busy operation
- Coordinates efforts by establishing improvement in services policies and practices along with the Line Manager.
- Builds company image by collaborating with guests.
- Maintains quality service by establishing and enforcing organization standards
- Contributes to team effort by accomplishing related results as needed.
- Supervises food and beverage service staff in accordance with operating policies.
- Sets high standards for appropriate team behavior on shift.
- Handle and resolve guest complaints and respond efficiently.
- Maintain budget and employee records, prepare attendance, and pay bills or monitor bookkeeping records.
- Coordinate with maintenance department for service and repair of equipment and any other services.
- Effectively identifies outlets problems through reports and can ideate & execute to resolve the same.
- Ensure understanding of security procedures in restaurant.
- Estimate consumption, forecast requirements and maintain inventory.
- Act as a liaison between outlet team & restaurant manager.
- Suggest ideas to conduct LSM activities as appropriate to the outlet type/location.
**Language**:
- Arabic (preferred)
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