Sales Coordinator
5 months ago
**Job Title**: Sales Coordinator
**Department**: Sales
**Reports To**: Sales Manager
**Job Summary**:
The Sales Coordinator plays a vital role in supporting the sales team by coordinating sales-related activities, managing documentation, and ensuring efficient communication between various stakeholders. They assist in maintaining client relationships, processing orders, and providing administrative support to enhance the sales process.
**Responsibilities**:
- **Sales Support and Coordination**:
- Assist sales team in daily activities, including preparing quotes, proposals, and presentations.
- Coordinate sales meetings, conferences, and events, ensuring logistics and materials are organized.
- Liaise with other departments to ensure timely delivery of products and services to customers.
- Maintain accurate records of sales activities, including customer interactions and orders.
- **Customer Relationship Management**:
- Respond promptly to customer inquiries and resolve issues or complaints in a timely and professional manner.
- Build and maintain strong relationships with existing and potential customers.
- Follow up with customers to ensure satisfaction and identify potential upsell or cross-sell opportunities.
- **Order Processing and Documentation**:
- Process sales orders accurately and efficiently, ensuring compliance with company policies and procedures.
- Prepare and maintain sales contracts, agreements, and other relevant documentation.
- Coordinate with the logistics team to arrange shipment and delivery of orders to customers.- **Sales Reporting and Analysis**:
- Compile sales data and generate reports to track performance against targets and objectives.
- Analyse sales trends and provide insights to sales management to support decision-making.
- Assist in forecasting sales projections and identifying areas for improvement.
- **Administrative Support**:
- Provide administrative assistance to the sales team, including scheduling appointments, managing calendars, and organizing travel arrangements.
- Maintain inventory of sales materials, samples, and promotional items.
- Assist in the preparation of sales presentations, marketing materials, and promotional campaigns.
**Education**:Bachelor's degree or equivalent.
**Experience**:Previous experience in a sales support or administrative role preferred but not required.
**Skills**:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Attention to detail and accuracy in documentation and record-keeping.
- Proficiency in MS Office Suite, particularly Excel and PowerPoint.
- Ability to work independently and collaboratively in a fast-paced environment.
**Computer Proficiency**:Proficiency in Office Suite, CRM software and other sales-related tools is a plus.
**Competencies**:
- Customer Focus
- Teamwork
- Adaptability
- Problem-solving
- Time Management
- Attention to Detail
**Key Performance Indicators (KPIs)**:
- Timeliness and accuracy in order processing and documentation.
- Customer satisfaction ratings and feedback.
- Achievement of sales targets and objectives.
- Efficiency in sales support activities.
- Contribution to team goals and objectives.
**Work Location**: Sanabis, Bahrain
**Travel Requirements**: Able to travel if required.
**Availability to Relocate**: Willingness to relocate if required.
Pay: From BD200.000 per month
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