Store Manager

2 weeks ago


Manama, Bahrain Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

Working as a Store Manager you will be responsible for driving the store business. You will work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.

**Key Responsibilities**:

- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Define, execute and monitor the store action plan to achieve sales targets and KPIs.
- Manage the customer database to build strong relationship with customers and create future potential selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.
- Think hybrid by leveraging all type of point of sales online and offline.
- Team Leadership and Development
- Provide a clear vision to the team about the business and store’s vision and key directions
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.
- Customer Experience
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them
- Operational Excellence
- Ensure all sales and operational policies and procedures are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours

**What you’ll need to succeed**
- Fluency in both Arabic & English is a must.
- Previous experience in managing luxury footwear & leather goods stores is a must.

**What we


  • Store Manager

    1 week ago


    Manama, Bahrain UG GLOBAL Full time

    Minimum of 6-8 years of experience in food and beverage sector. (FMCG) - Develop, implement, and manage a sales, marketing, and merchandising strategy to achieve profitability and market share objectives - Communicate with and motivate employees and customers, resolving issues and initiating corrective action - Ensure a safe and clean work environment -...

  • Store Manager

    4 weeks ago


    Manama, Bahrain Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Store Manager

    3 weeks ago


    Manama, Bahrain Bahrain Apparel Trading W.L.L Full time

    **POSITION OBJECTIVE** - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Implement operating procedures at the store as per the company and Brand standards - Promote the Loyalty Program of the company for maximizing loyalty and...

  • Store Manager

    3 weeks ago


    Manama, Bahrain Al Boom Marine Full time

    Key Responsibilities **Customer Focus** - Effective resource planning for customer service. - Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills. - Implements a high standard of customer focus within the store. - Ensure rosters suits the business needs to maximize staffing to cover busy periods of...

  • Store Manager

    1 week ago


    Manama, Bahrain Café Cino Full time

    Job Title: Store Manager: **Job Description**: We are seeking an experienced and dynamic Store Manager to oversee the daily operations of our coffee shop, which also offers a range of food items such as pasta. As the Store Manager, you will be responsible for ensuring the smooth running of the store, delivering exceptional customer service, and driving sales...

  • Store Manager

    3 weeks ago


    Manama, Bahrain The Loft General Trading Full time

    **Duties and Responsibilities**: - Plans and directs day-to-day operations of the store and Implement company policies as well as the Code of Ethics - Maintain store standards, and store conditions and foster a positive environment for the staff and customers - Develop strategies to improve customer service and increase store profitability. - Create store...


  • Manama, Bahrain Mega Mart Full time

    Responsible for assisting the Store Manager in day-to-day store operations with focus in the following areas: Ø Staff management Ø Retail operations and process management Ø Product, pricing, promotion management Ø Coordination and communication with all support functions - Monitors and adheres to SOPs on all operations aspects including but not...


  • Manama, Bahrain BAYAN HOLDING COMPANY Full time

    We are seeking a highly competent and proactive **Store Operations Manager **to join our team. As the Store Manager, you will play a crucial role in overseeing all aspects of our store's operations, with a particular focus on product registration, supplier management, licensing, and store opening processes. You will be responsible for ensuring seamless...

  • Retail Store Manager

    4 weeks ago


    Manama, Bahrain Restaurant Management Full time

    **Role Description** This is a full-time on-site role for a Retail Store Manager at our Luxury Chocolate Store in Manama. The Retail Store Manager will be responsible for day-to-day store management tasks, ensuring customer satisfaction, driving sales, meeting potential corporate clients, providing excellent customer service, managing store operations, and...


  • Manama, Bahrain LIMÉ Full time

    LIMÉ is more than just a brand; with over 80 stores in 5 markets worldwide, we are a dynamic and well-coordinated team dedicated to creating in-demand, quality products. As we continue our growth, we are looking for a diligent **Store Operation Manager** for our new store at **Marassi Galleria (Manama, Bahrain)** **We offer**: - Work schedule 5/2,...

  • Store Manager Sports

    2 weeks ago


    Manama, Bahrain GMG Full time

    **About the company**: GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG...

  • Store Manager

    5 days ago


    Manama, Bahrain NAD TRADING W.L.L Full time

    Duties and responsibilities: - Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions. - Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles. - Seek ways to better promote the store, the product line and service...


  • Manama, Bahrain Anmar gallery Full time

    we need a female with a good experience in sales and managing stores, to work as a store manager for a luxury fashion dresses store. Arabic + English speakin. **Salary**: BD400.000 - BD600.000 per month Ability to commute/relocate: - Manama: Reliably commute or planning to relocate before starting work (required)

  • Store Manager

    3 weeks ago


    Manama, Bahrain JVJ Recruitment & Marketing Full time

    **Years of Experience: 3-5 years** **Notice Period: Immediate** **Summary**: **Roles and Responsibilities**: - Handling daily store operations - Placing weekly Flower orders - Visual merchandising - Conceptualizing new products (creates mood boards) - Obtaining quotations and pricing new products - Drafting proposals & quotations for customized/ corporate...

  • Store Manager

    2 weeks ago


    Manama, Bahrain Qureos Inc Full time

    **Job Title**: Store Manager **Company**: Al Zayani Investments **Employment Type**: Full-time **Position Summary**: **Key Responsibilities**: - Manage all aspects of store operations, including sales, inventory, and customer service. - Develop and implement strategies to increase sales and achieve targets. - Monitor inventory levels and ensure adequate...

  • Retail Store Manager

    4 weeks ago


    Manama, Bahrain Career Maker Full time

    **Job description**: - Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions. - Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles. - Seek ways to better promote the store, the product line and service within...

  • Store Manager

    4 weeks ago


    Manama, Bahrain Chalhoub Group Full time

    **Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

  • Store Manager

    3 weeks ago


    Manama, Bahrain Chalhoub Group Full time

    **Who we are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

  • Store Manager

    3 weeks ago


    Manama, Bahrain Alzayani Investments Full time

    **Purpose of the Job**: Total responsibility for the running of the store, ensuring that every customer receives an unbeatable coffee experience. To champion Costa culture and embed this within the team. **Duties & Responsibilities**: - Takes ownership for the results and success of the store. Leads the Store Team in all aspects of delivering an...


  • Manama, Bahrain GMG Full time

    **About GMG** GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health,...