Performance Team Leader/operations Agent

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

We are looking for a reliable Performance Team Leader to be responsible for the overall supply chain management. Performance Team Leader responsible to manage entire order cycle to enhance business development and ensure sustainability and customer satisfaction. **Responsibilities**: - Strategically plan and manage logistics, transportation, and customer...

We are looking for a reliable Performance Team Leader to be responsible for the overall supply chain management. Performance Team Leader responsible to manage entire order cycle to enhance business development and ensure sustainability and customer satisfaction. **Responsibilities**: - Strategically plan and manage logistics, transportation, and customer...

The RTM Agent is responsible for monitoring and managing real-time performance metrics within the BPO environment. This role ensures that service levels are maintained and that agents are effectively utilized to meet operational demands. **Key Responsibilities**: - Continuously monitor call queues, agent availability, and overall team performance throughout...

The WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...

Monitor operations team members to ensure that the full inbound cycle is done according to Aramex standards including recovery, reconciliation, creating run sheets and entering Proof of Delivery in the system. - Monitor and control operations team members to ensure that the full outbound domestic cycle is done according to Aramex standards including...

**Team Leader Finance - FMCG Business** **Company Overview**: Join a pioneering Fast-Moving Consumer Goods (FMCG) company dedicated to delivering premium products to consumers globally. Renowned for our commitment to quality and innovation, we are seeking a seasoned Team Leader-Finance to lead our finance team and drive strategic financial...

Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

Job Description & Specification: - Arabic speaking, and someone who has experience of working in a similar multi cultural and dynamic environment for 2 to 3 years. - Strong people focus as well as have a track record of coaching and motivating their teams to deliver against KPIs with a heaving focus on delivering great customer experience. - A proven track...

**We are looking to employ Bahraini graduate for Operation officer role with outstanding communication skills (Arabic & English) to join us.** The role shall obtain the following responsibilities: 1. Overseeing the full process of order transaction from the stage of order confirmation till order delivery and to ensure customer experience is as smooth as...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...

Company Description - ** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

A Bahrain based company, looking for a experienced real estate agent with a minimum of 2 year experience in selling/renting properties. Job Requirements: 1. Real Estate Sales & Leasing Agents 2. Ability to perform duties such as, property listing, promote sale of properties, interviewing prospective clients, ability to close and finalizing deals. 3. Proven...

**Receptiont Agent** You are the beginning of an exceptional guest experience. As a Reception Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity...

FEMALE ONLY... SEND YOUR CV TO 33192383 Here are some important responsibilities:1. **Staff Management**: staff training, and scheduling of staff to ensure adequate coverage and performance.2. **Customer Service**: Ensuring high standards of customer service by addressing complaints and feedback effectively.3. **Inventory Control**: Managing inventory...

**Responsibilities**: Manage and oversee a team of contact center agents, including scheduling, monitoring performance, and providing coaching and feedback. Develop and implement strategies to optimize contact center productivity, efficiency, and customer satisfaction metrics. Continuously analyze contact center data and identify opportunities for process...

Job Title **Technical Team Leader** Reports to Design Manager/Lead Location Kingdom of Bahrain Summary The Interior Design Technical Team Leader with a specialization in Bill of Quantities (BOQ) and supplier management is a senior position within an interior design. This role is responsible for leading a team of technical draftsmen and collaborating...

We are seeking a **Team Leader** to join a reputed Outsourcing company in Bahrain. **Requirements**: - Fluent in Arabic and English language (both writing and verbal communication) - More than one year of experience in the same role. - Proficient in Microsoft Office tools - Proactive and meticulous; a sense of responsibility and teamwork spirit. - Ability...