Contact Center Team Leader

A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: - ** Team Management**: Recruit, train, and develop a team...

A BPO (Business Process Outsourcing) Contact Center Manager is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: - **Team Management**: Recruit, train, and develop a team...

**Job Summary**: Operations Manager in BPO is responsible for overseeing the day-to-day operations of client projects in a BPO environment. The Contact Center Manager manages a team of managers and ensures that service level agreements are met or exceeded. **Key Responsibilities**: **Team Management**: Recruit, train, and develop a team of customer service...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

We are seeking a **Team Leader** to join a reputed Outsourcing company in Bahrain. **Requirements**: - Fluent in Arabic and English language (both writing and verbal communication) - More than one year of experience in the same role. - Proficient in Microsoft Office tools - Proactive and meticulous; a sense of responsibility and teamwork spirit. - Ability...

We are seeking an experienced Business Support Executive to join our team. The Business Support Executive shall be responsible for the following: - Understand, accept and be responsible to ensure the SLA parameters set by Management are being met. - Ensure that orders are processed, and complaints are handled in accordance with set KPIs - Liaise with other...

The Role Connect6 Group is a Canadian based company based in Toronto with an office presence in GCC countries. We are looking to expand our Call Center operations in GCC to work with Canadian based programs through outbound calling. We are looking for an experienced Call Center Sales Manager to join our GCC team. As a Sales Manager, you will be responsible...

**Team Leader Finance - FMCG Business** **Company Overview**: Join a pioneering Fast-Moving Consumer Goods (FMCG) company dedicated to delivering premium products to consumers globally. Renowned for our commitment to quality and innovation, we are seeking a seasoned Team Leader-Finance to lead our finance team and drive strategic financial...

Job Title **Technical Team Leader** Reports to Design Manager/Lead Location Kingdom of Bahrain Summary The Interior Design Technical Team Leader with a specialization in Bill of Quantities (BOQ) and supplier management is a senior position within an interior design. This role is responsible for leading a team of technical draftsmen and collaborating...

HVAC team leader will primarily be responsible to guide, assist and lead the field Technicians in solving any technical problem and to ensure that all jobs are completed to the satisfaction of the customer in line with the company EH&S and Quality standards and procedures. **Duties**: - To guide and assist the technicians in attending to service problems...

**Position: Mobile Team Leader** **Job location: Manama, Bahrain** **Experience: 6Years to 12 Years** **No of Positions: 3** *** **Salary**: 9 to 18 Lacs **Benefits**: Salary + Housing + Transportation + Health insurance + flight tickets + visa Help build our team by recruiting new top talent from the market. Coach and guide our mobile developers to grow...

HVAC team leader will primarily be responsible for undertaking maintenance procedures, regular checks, and routine inspections and ensuring statutory compliance. **Duties**: - Required to have experience on Small and Large Tonnage Chillers - Directs repair and maintenance of existing HVAC equipment including air handlers, chilling and heating systems, air...

Position Purpose To a) assist the Guest Operations Manager in inspirationally leading and managing the Food & Beverage team, b) manage the smooth daily operation of our F&B; outlets in line with brand standards,and c) ensure that each F&B; guest receives prompt, professional, friendly and memorable brand-unique serviceat all times. Duties & Key...

Summit Technologies, Inc. has a position for a Data Center Communications Specialist. In this position, you will be responsible for planning, coordinating and carrying out the implementation and support of IT networking hardware within a data center. This includes facility management responsibilities which comprise of understanding data center communications...

Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision...

Summit Technologies, Inc. has a position for a Data Center Hardware Technician. In this position, you will lead a small team in planning, coordinating and carrying out the implementation and support of computer hardware within a data center. This includes facility management responsibilities which comprise of understanding data center infrastructure items...

Summit Technologies, Inc. has a position for a Data Center Deployment Technician. In this position, you will be coordinating and carrying out the implementation and support of computer hardware within a data center. This includes facility management responsibilities which comprise of understanding data center infrastructure items such as computer hardware,...

**Job description** The marketing specialist must be an organized multitasker able to handle many diverse projects at once and meet tight deadlines. **Main Responsibilities**: - Promoting the Medical Center's existing brands and introducing new services to the market. - Analyzing budgets, preparing annual marketing budget plans, scheduling expenditures,...

**Our client a cleaning service company is looking for CUSTOMER SERVICE/CALL CENTER AGENT.** **RESPONSIBILITIES**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive...