Operation Agent

The RTM Agent is responsible for monitoring and managing real-time performance metrics within the BPO environment. This role ensures that service levels are maintained and that agents are effectively utilized to meet operational demands. **Key Responsibilities**: - Continuously monitor call queues, agent availability, and overall team performance throughout...

The WFM Agent is responsible for supporting the efficient operation of the BPO by managing scheduling, real-time monitoring, and performance analysis. This role ensures that staffing levels meet business needs while maintaining service quality and productivity. **Key Responsibilities**: - Create and maintain daily and weekly schedules for agents based on...

Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of food delivery dashboard. 4. Experience in a similar role 5. Decision maker skills are required. 6....

Logistics agents are required for a food delivery company. **Requirements**: 1. Good communication skills in English, Urdu, and Hindi. 2. Can coordinate with delivery riders and with customers. 3. Must have computer skills and a sound knowledge of food delivery dashboard. 4. Experience in a similar role 5. Decision maker skills are required. 6....

Wyndham Hotels & Resorts is now seeking Reservations Agent (Arabic Speaker) to join our team at Wyndham Garden in Manama,Bahrain. **Job Summary**: The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according...

Job OverviewAirport Operations Supervisor RoleWe are seeking a skilled and experienced Airport Operations Supervisor to join our team in Bahrain. As an Airport Operations Supervisor, you will play a crucial role in ensuring the smooth operation of airport services, supervising a team of customer service agents, and delivering exceptional customer...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

**Responsibilities**: Manage and oversee a team of contact center agents, including scheduling, monitoring performance, and providing coaching and feedback. Develop and implement strategies to optimize contact center productivity, efficiency, and customer satisfaction metrics. Continuously analyze contact center data and identify opportunities for process...

**Job Summary**: The Contact Center Operations Supervisor is responsible for overseeing the day-to-day operations and performance of a team of contact center agents. They ensure the efficient and effective delivery of customer service and support, while also driving continuous process improvements and staff development. **Key Responsibilities**: - Manage...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that...

**Would you like to become part of the world's most international company?** *** **A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our...

**Tasks**: - Ensures the flow of communication between the company, the client, and the local agents. - Negotiates with local port agents according to the type of contract: all contractual documents. - Prepares all contractual documents. - Attends and supports operations on-site, guaranteeing success of the mission. - Manages all operational...

**Main Objectives** Carries out specific operational duties as assigned by shift supervisor. Includes transcribing and sending draft telegraph messages received, operating the FIDS/PA system and updating (FIDS) flight information. Assist the public with their flight enquiries and complies with established company and airline procedures. **Minimum...

New Openings - BAHRAIN OPENING #BHRES.006 Position: Registered RERA Real Estate Sales Agent (Commission Basis) Valid CPR, VISA, with Profession or Equal Profession Prefer to have their own vehicle Minimum 2 Years Local Market Experience either in Property Management or Brokerage Bahrainis under Tamkeen Program Company Description EVERYONYX is a Real...

About the RoleWe are seeking a highly skilled and experienced individual to join our team as an Airport Services Duty Supervisor at RESO. As a key member of our airport operations team, you will be responsible for supervising your team to deliver exceptional customer service to our customers.Key ResponsibilitiesAct as station coordinator in liaison with the...

Who act on behalf of importers, exporters or other companies to organize the safe, efficient and cost-effective transportation of goods from various places and locations. As a freight forwarder agent, you'll use computer systems and other medium to arrange the best means of transport, according to the type of goods and the customer's delivery...

Reservations Agent Position Purpose To provide sales support and deliver prompt, effective and proper reservations service to achieve maximum room revenue to meet or exceed our set revenue targets. Duties & Key Responsibilities Being a Great Team Member - Come to work every day with a smile on your face - Be a reliable and motivated member of the...

Wyndham Garden is now seeking a Reservation Agent - Wyndham Garden Manama - Bahrain to join our team at Wyndham Garden Manama in Manama, Manama. Job Summary The Group Reservations Sales Agent is responsible for handling group reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize...

Guest Service Agent - Both Bahraini & Expat Required for BAHRAIN AIRPORT HOTEL. Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information to any guest or visitor inquiry. - Ability to input and access data in computer. - Ability to understand guest inquiries and provide...

We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward. As a Front Office Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such...