Ict Specialist

3 weeks ago


Manama, Bahrain Zain Full time

About the Role

ICT Specialist in the B2B division plays a crucial role in driving business growth by supporting the sales team with expertise in ICT/ telecom solutions. The role collaborates closely with potential clients, understanding their unique requirements and presenting compelling proposals that align with their business objectives.

Main Responsibilities & Duties
- Initiate and maintain relationships with potential clients in the B2B sector.
- Conduct thorough needs assessments to understand clients' telecom infrastructure requirements.
- Collaborate with the sales and technical teams to develop comprehensive telecom solutions.
- Create and deliver engaging presentations to clients, showcasing the value proposition of our telecom products and services.
- Developing solutions and customized proposals based on client needs.
- Work closely with the technical team to ensure proposed solutions meet client specifications.
- Stay updated on industry trends, emerging technologies, and competitor offerings.
- Provide clients with expert advice on telecom, ICT/ELV solutions, addressing technical queries and concerns.
- Foster effective communication and collaboration between the Pre-Sales and Sales teams.
- Participate in internal meetings to share market insights and gather feedback for continuous improvement.
- Monitor the telecom market, identifying potential business opportunities and challenges.
- Analyze competitors' offerings and market trends to inform strategy.
- Perform other related tasks as required.
- Participate in RFIs, RFPs, and RFQs and liaising with sales and Products team to provide feedback from clients about product requirements.
- Provide architecture and design governance across the design and delivery of the required services.
- Ensure that the end-to-end design documentation is maintained and kept up to date
- Building and maintaining professional relationship with local and international ICT /ELV solutions providers.
- Cooperating with external partners to create new business opportunities within B2B sector.
- Perform any other related tasks as required.

Qualifications and Experience
- Bachelor's degree in Telecommunications, Engineering, Computer Science or a related field.
- Minimum 3-5 years of experience in B2B in a Pre-Sales or similar role within the telecom industry.

Skills and Knowledge
- Strong understanding of telecom technologies, networks, and solutions and ELV Solutions.
- Excellent interpersonal and communication
- Excellent presentation skills.
- Ability to work collaboratively in a fast-paced environment.



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