Technical Support Specialist
2 days ago
Respond to client inquiries concerning a variety of software products; documenting every customer inquiry and service request.
- Provide Tier 1 resolution to incidents which impact system availability, functionality, or performance.
- Assist subordinate Specialists and other technical support groups in resolving client calls, incidents, and service tickets as assigned within targeted service level objectives.
- Escalate/elevate complex and/or high priority incidents and service requests to the appropriate support groups for resolution.
- Maintain technical information databases (knowledge base) used by the Service Desk.
- Manage specific individual projects as assigned.
- Perform data retention activities on departing end user's computer and network drives in accordance to define policies and procedures.
**Salary**: BD500.000 per month
Application Question(s):
- Do you have Bachelor's degree in Information Technology or Computer Science?
**Experience**:
- System Administration, Microsoft. Linux: 2 years (required)
- Cisco, Fortinet, F5 networks, Gemalto and Oracle products: 2 years (required)
-
B2b Technical Support Specialist
2 months ago
Manama, Bahrain Zain Full timeAbout the Role The B2B Technical Support Specialist will play a crucial role in ensuring the satisfaction of our enterprise customers and maintaining strong relationships by actively managing all aspects related to post-sales support for our B2B services and products. This role will involve proactive monitoring, incident handling, and maintaining robust...
-
System Support Specialist
3 months ago
Manama, Bahrain Nexcel Computer Solutions WLL Full timeSYSTEM SUPPORT SPECIALIST Roles and Responsibilities We are looking to hire a system support specialist to support and maintain the organization's computer systems, desktops, and peripherals. That includes installing, diagnosing, repairing, maintaining, and upgrading all of the organization's software and hardware equipment while ensuring optimal...
-
IT Technical Support Executive
7 months ago
Manama, Bahrain MBA Fakhro Full time**Job Description - IT Technical Support Executive** - Provide frontline support for technical escalations - Manage software and hardware licensing, reporting, packaging and deployment - Provide technological leadership and guidance for business and development teams in line with current industry trends and business needs - Identify and implement...
-
IT Support Specialist
8 months ago
Manama, Bahrain Gfx wll Full time**Exciting Opportunity for Bahraini Nationals! Join Our Dynamic Team as an IT Support Specialist!** Are you a tech-savvy individual with a passion for providing top-notch IT support? Look no further! We are actively seeking a talented Bahraini national to join our team as an IT Support Specialist. This is a unique opportunity to not only advance your career...
-
Technical Support Engineer
4 months ago
Manama, Bahrain Career Maker Full timeComputer / IT Engineer - Experience of at least 2-3 years of working in an IT customer support job - Knowledge of IT hardware systems and devices - Knowledge of IT Software - Strong communication skills - Result Oriented - Arabic knowledge is an advantage Pay: BD290.000 - BD300.000 per month **Education**: - Bachelor's (required) **Experience**: -...
-
IT Support Specialist
4 months ago
Manama, Bahrain Noventiq WLL Full time**Purpose, Essential Duties and Responsibilities**: - Provide first-line technical support to employees and end-users, including troubleshooting hardware, software, and network issues. - Provide day-to-day technical support to end-users on IT-related issues, including hardware, software, and network problems. - Assist in setting up and configuring...
-
IT Support Specialist
7 months ago
Manama, Bahrain Nexcel Computer Solutions Full timeLocation: Manama **Job Description**: Roles and Responsibilities: - Receive and log inquiries reported through the Help Desk phone number. - Provide support and troubleshoot user community in using MIS systems and address basic issues. - Forward logs to the competent authority for further resolution. - Follow up to completion of and finalize logs with the...
-
IT Specialist
2 months ago
Manama, Bahrain Propel Consult Full time**Job title** IT Specialist Job purpose As a IT Specialist employee, you’ll be monitoring and maintaining the computer systems and networks within an organization in a technical support role. Duties and responsibilities IT Specialist usually perform many of the following tasks: - Proficient in Office 365 Admin Center and Microsoft technologies,...
-
Dba/it Technical Support
4 days ago
Manama, Bahrain ATYAF Holding Full timePeriod: 12 months/ 1 year Scope of Service/ Work **Experience Required **:5 years + **Experience In** The handling of fundamental geospatial data sets pertaining to topography, land management etc. Proficient technical experience in the following: The services provided should include the following proficient technical experience, skills and...
-
IT Technical Support Engineer Gmg Bahrain
4 days ago
Manama, Bahrain GMG Full time**About GMG** GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health,...
-
Osp/isp Construction Technical Support
7 months ago
Manama, Bahrain C3EL Full time**Overview**: **Job Title**: OSP/ISP Construction Technical Support **Location**: NSA, Bahrain **Security Clearance**: Active, in-scope US Government issued Secret clearance (Interim Secret Clearance is acceptable) **_ Due to the nature of the work and contract requirements, US Citizenship is required._** **Responsibilities**: The position shall plan and...
-
Technical Sales Specialist
2 months ago
Manama, Bahrain K-Soft Company (A YBA Kanoo Enterprise) Full timeJob Title: Technical Sales Specialist - K-Soft Bahrain Location: Bahrain Company: K-Soft Position Overview: We are seeking a Technical Sales Specialist with expertise in AI-powered networking, cloud, and cybersecurity solutions. This role will be critical in driving business growth, building long-term relationships with clients, and offering tailored,...
-
Technical Support Engineer
6 months ago
Manama, Bahrain Binance Full timeTechnical Support Engineer / SL3 Application Owner Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world's largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you're looking for a fast-paced,...
-
Technical Support Engineer
7 months ago
Manama, Bahrain Binance Full timeBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...
-
Technical Manager
2 months ago
Manama, Bahrain Informa Markets Full time**Company Description** Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide...
-
Technical Librarian
6 months ago
Manama, Bahrain Amentum Full timeR0115216 On Site Manama, Bahrain Full time If you are looking for a position that will allow you to support the world's finest Navy and live abroad, Amentum may have the position you are looking for. We have an immediate, full-time Technical Librarian position available supporting the Forward Deployed Regional Maintenance Center (FDRMC) in Bahrain. This...
-
Product Support Analyst I
2 months ago
Manama, Bahrain Sabre Full timeSabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a...
-
Technical Librarian
7 months ago
Manama, Bahrain Amentum Full timeIf you are looking for a position that will allow you to support the world's finest Navy and live abroad, Amentum may have the position you are looking for. We have an immediate, full-time Technical Librarian position available supporting the Forward Deployed Regional Maintenance Center (FDRMC) in Bahrain. This position will require mínimal travel to Rota,...
-
IT Support
2 months ago
Manama, Bahrain NAIB IT Full timeshould have at least Diploma in IT/Computer with at least 5 years of experience in same field. 4. Tasks and Skill o Technical Proficiency: ▪ Possess strong technical skills in areas such as hardware and software troubleshooting, network operations and system administration. ▪ Familiarity with relevant operating systems, and technical support tools. o...
-
Technical Consultant
7 months ago
Manama, Bahrain Azentio Software Full timeDuties & Responsibilities The technical consultant will be responsible mainly but not limited to the below: - Responsible for project implementation and support of our solutions either remote or at customer’s sites - Functional and technical analysis of our Proprietary Software’s specific features. - Technical analysis of the performance problems and...