Assistant Butler Manager

7 days ago

Manama, Bahrain RAFFLES Full time

**Company Description**
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
**Job Description** Primary Responsibilities**

**Butler Operations**
- To supervise Butler Supervisors and Butlers on duty
- To maintain the quality and consistency of standard and to train the Butlers on improvement areas
- To concentrate supervision on Floor Butlers, Reception Butler, Private Dining Butler and Butler Hotline
- To increase guest interaction and to drive the Trust you score of the property.
- To assist the Head Butler in achieving the KPI of the department.
- To ensure that all suites and rooms blocked for arrival are prepared on time prior guest arrival.
- To push all Butlers to compile and record guest preferences, like and dislikes, and to track it in preference sheet.
- To ensure through effective supervision that all services offered are always available, and provide alternatives
- Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
- Responsible for promoting hotel facilities, services and product to the targeted guest group
- To assist Head Butler to resolve any issues.
- To meet and welcome most of the guests personally
- To interact with guests as much as possible, to ascertain preferences, dislikes and overall experiences at Raffles Bahrain.
- To regularly inspect the quality of service provided by all Butlers, and to ensure that all services are delivered according to standard
- To share with Head Butler any complaints, guests comments and problems.
- To take appropriate action to resolve guests complaints (Housekeeping, Butlers, Front Desk, Concierge and Laundry)
- To assist Front Office Department, Housekeeping Department and Food & Beverage Department for any basic requests to give quick and respond service to the guests.
- To maintain appropriate knowledge about local area, events happening in Bahrain & around the world
- To supervise butler pantries.
- To check on the in room dining, reception & concierge the stock flow.
- To assist Head Butler for Operating Equipment inventory
- Check Butler’s grooming in accordance with hotel standard.
- Work closely with Housekeeping to ensure correct room status at all times.
- To handle any DND room within 24 hours.
- Log security incidents and accidents in accordance with hotel policies and procedures
- Ensure all guests are being treated in an efficient and courteous manner that all Raffles & Accor standards are being applied.
- To support the implementation of Raffles core values

**Qualifications**
- Diploma in Tourism / Hospitality Management
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Good working knowledge of MS Excel, Word, & PowerPoint

**Additional Information**
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities.

  • Butler

    2 weeks ago

    Manama, Bahrain Caviar Careers Full time

    Luxxury Private Estate - Abu Dhabi UAE - Travelling Butler Position - Excellent Salary and Benefits Package **OVERSEAS WORK OPPORTUNITY - UAE** **PURPOSE OF THE POSITION** The Butler executes a range of F&B services and provides an exceptional experience to the family and guests. The butler keeps order in the dining areas and butler pantry, adhering to...

  • Butler

    2 days ago

    Manama, Bahrain Sofitel Bahrain Zallaq Thalassa sea & spa Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Butler Manager

    4 weeks ago

    Manama, Bahrain Accor HQ Full time

    **Butler Manager** Inspiring and engaging. As a Butler Manager, you will show your leadership and interpersonal strengths to maximize the operations and ensure an exceptional guest journey. **What is in it for you**: - Opportunity to join us in our rebranding journey and be part of the first Raffles in Bahrain. - Employee benefit card offering discounted...

  • Butler

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    Company Description Royal Saray Resort is located in the vibrant Al Seef District of Manama, offering a unique open sea experience at the lobby. The resort features 85 rooms & suites with private balconies overlooking the Arabian Sea or city views. Guests can enjoy spacious deluxe rooms and luxurious three & four-bedroom royal villas for privacy and...

  • Butler

    3 weeks ago

    Manama, Bahrain RAFFLES Full time

    **Company Description** Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our...

  • Luxury Hospitality Manager

    4 days ago

    Manama, Manama, Bahrain RESO Full time

    Raffles Al Areen Palace Bahrain presents an exceptional opportunity to join a team of dedicated professionals who deliver unparalleled luxury hospitality experiences. As the **Villa Operations Director**, you will be responsible for overseeing the daily operations of our 78 private pool villas, ensuring that every guest feels like royalty. Your expertise in...

  • Villas Butler

    2 weeks ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 22198840 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests upon arrival and articulately explain details and amenities available....

  • Villas Butler

    1 day ago

    Manama, Bahrain Marriott International, Inc Full time

    **Job Number** 23150101 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests upon arrival and articulately explain details and amenities available....

  • Residential Manager

    5 days ago

    Manama, Manama, Bahrain Royal Saray Resort Full time

    About Us: Royal Saray Resort is a premier luxury resort located in the heart of Manama's vibrant Al Seef District. Our resort offers a unique blend of traditional elegance and modern amenities, making it the perfect destination for discerning travelers.We are seeking a highly skilled and experienced Butler to join our team. As a Butler, you will be...

  • Personalized Service Manager

    6 days ago

    Manama, Manama, Bahrain RESO Full time

    Company OverviewRoyal Saray Resort is a premier luxury resort located in the vibrant Al Seef District of Manama, offering an unparalleled open sea experience. With 85 rooms and suites featuring private balconies, guests can enjoy breathtaking views of the Arabian Sea or the city.Job DescriptionWe are seeking a highly skilled Butler to join our team at Royal...

  • Assistant Manager

    2 weeks ago

    Manama, Bahrain Marsa Hospitality Trading Company Full time

    **Position Summary**: The Assistant Manager will work closely with the Restaurant Manager to ensure the smooth and efficient operation of the restaurant. This role is responsible for overseeing daily restaurant operations, managing staff, ensuring customer satisfaction, and maintaining high standards of quality and service. **Key Responsibilities**: -...

  • Assistant manager

    2 weeks ago

    Manama, Manama, Bahrain All Kshab Group Full time

    All kshab group Manama, Capital Governorate, Bahrain We suggest you enter details here about All kshab group. Role Description This is a full-time hybrid role for an Assistant Manager at All kshab group. The Assistant Manager will be responsible for day-to-day tasks such as coordinating team activities, managing schedules, overseeing budgeting, and ensuring...

  • Assistant Manager

    4 weeks ago

    Manama, Bahrain Arab Banking Corporation Full time

    To assist the Group Business Continuity Management (BCM) Manager and team in the implementation of BCM activities across Bank ABC Group. **Principal Responsibilities, Accountabilities and Deliverables of Role**: BCM Strategy: assist with the definition and recommendation of the BCM Framework for all Units / Departments across Bank ABC Group Implementation...

  • Elite Guest Experience Coordinator

    5 days ago

    Manama, Manama, Bahrain Royal Saray Resort Full time

    About Royal Saray Resort: Our resort is a unique destination in the Al Seef District of Manama, offering an unparalleled open sea experience at its lobby. The resort features 85 rooms & suites with private balconies providing breathtaking views of the Arabian Sea or city landscapes.We are committed to delivering exceptional service to our guests, and we are...

  • Assistant manager

    3 weeks ago

    Manama, Manama, Bahrain Dubai Holding Full time

    Job Description - Assistant Manager - Housekeeping - Jumeirah Gulf of Bahrain (25000007)About Jumeirah & the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab...

  • Assistant manager

    3 weeks ago

    Manama, Manama, Bahrain Dubai Holding Full time

    Job Description - Assistant Manager - Marketing - Jumeirah Gulf of Bahrain (2500000 F)About Jumeirah & the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab...

  • Bellman

    1 week ago

    Manama, Bahrain RAFFLES Full time

    **Company Description** Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our...

  • Assistant hr manager

    3 weeks ago

    Manama, Manama, Bahrain Client Of Domo Ventures W.L.L. Full time

    Bachelor of Business Administration (Management)Nationality: Any Nationality Vacancy: 1 Vacancy Job Description About the job Assistant HR Manager Our client is seeking a qualified Assistant HR Manager to join their dynamic team. Key Responsibilities: Talent Acquisition: Implement effective recruitment strategies to attract and select top talent. HR...

  • Restaurant assistant manager

    3 weeks ago

    Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    About the job Restaurant Assistant Manager Job brief Looking for a Restaurant Assistant Manager for a fine dining Italian restaurant to be in charge of making sure that everything runs smoothly at the restaurant and to be responsible for selecting, developing, and managing employees as well as overseeing inventory ordering processes to create maximum profit...

  • Assistant Shop Manager

    5 days ago

    Manama, Bahrain Asia Jewellers Full time

    **KEY RESPONSIBILITIES** 1. Team Management & People Development - Under the supervision of the Boutique Manager, designs the optimum organization, recruits the right profiles and ensures proactively talent pipeline in his/her boutique. Drives performance and compensation management, ensures people development (career committees, mid-year discussions,...