Waiter (Luxury Hotel or High-end

3 weeks ago

Manama, Bahrain Propel Consult Full time

**Company**

Our client is a well-known Luxury lounge for an Aviation company. The company has more than 600 employees in a vast number of divisions and departments. They are currently looking for a **Lounge Associate (Waiter) **to be based in Bahrain.

**Job purpose**:

- Ensures all guests receive a warm, welcome
- Makes guests feel included l open to guest thoughts and requests
- Shows appreciation for guests visit to the lounge
- Delivers high standards of service in all rooms except Central Room and Reception
- Manages day-to-day operations in all rooms except Reception and the Central Room

**Description**:

- Ensures a warm, welcoming experience l Greets and warmly receives all guests coming into assigned room(s)
- Monitors assigned room areas to ensure a spotless, picture perfect environment l Introduces lounge facilities for first time guests when requested
- Connects with and gives recognition to all guests, “make them feel special”.
- Engages with warmth and openness with guests - stays fully present l Ensures all departing guests receive a personal farewell
- Assist guests with travel issues by coordinating with the concierge or reception Deliver high standards of service in all rooms except Central Room and Reception l Approaches and receives all guests warmly as soon as they enter assigned room, when possible l Assists guests with hand luggage,

**JOB DESCRIPTION**
- Places small stool for handbags, brief cases by chair side.
- Connects and gives recognition to all guests, “makes them feel special”
- Help guests decide where to sit and escort guests to seats l Encourages guests to take a beverage by showing beverage areas, explains dining opportunities, automatically places hot towel on table top.
- Coordinates menu orders (a la carte area) with the kitchen l Picks up from kitchen, delivers and presents requested dish to table (a la carte area).
- Lets guests know what wines and drinks are available from the beverage areas l Offers beverage replenishment to guests before clearing in glasses/cups l Resets seats and tables
- Clears tables and chair sides l Walks around in assigned area regularly to check guest’s comfort, table cleanliness, clearing needs
- Ensures all departing guests receive a personal farewell Manages day-to-day operations in the assigned rooms excluding Reception and Central Room
- Circulates to ensure immaculate presentation of the room(s) l Prepares and set up workstations professionally
- Ensures stewarding uplift and refresh clear in station at appropriate intervals
- Maintains/updates knowledge of all beverages, menus, buffet, apps and desserts l Keep service on-track and up to standards

**Salary**: BD294.000 - BD368.000 per month

Application Question(s):

- Are you currently based in Bahrain ?

**Experience**:

- within a luxury hotel or high-end club/lounge: 2 years (required)

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