Assistant Store Manager

6 months ago


Manama, Bahrain Talent Pal Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

Working as a Store Supervisor you will be responsible for assisting the Store Manager in managing the team's performance and schedule, ensuring the achievement of sales targets, providing an exceptional guest experience, maintaining the shop and brand merchandising, and managing stock in accordance with the Company's policies and procedures.

**Key Responsibilities**:

- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Follow all appropriate Retail policies, processes, and standard operating procedures to ensure that work is done in a systematic and consistent manner.
- Build and maintain guest experience standards in order to build strong loyalty.
- Assist in the achievement of the store's sales target by collaborating with the sales executive team to generate sales through high-selling techniques.
- Execute and Participate in projects and community events and activities with mínimal supervision.
- Stay ahead of latest trends, products and competitors and share feedback with the store manager and relevant stakeholders in the back-office team.
- Team Management and Support
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the store manager and HR teams.
- Understand and communicate the organization’s priorities to ensure team’s alignment with Group’s objectives
- Assist the Store Manager in defining areas of responsibility for each sales team member and manage, engage and guide the team reporting to the Store Manager
- Create and maintain schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
- Customer Centricity
- Implement and promote exceptional customer service in stores to boost sales and build customer trust and loyalty.
- Manage VIP Guests relationships
- Manage all customer complaints effectively to ensure efficient operations and consistent exceptional customer service.
- Operational Excellence
- Maintain all operating standards by ensuring cleanliness, high visual merchandising standards and stock replenishments are done as per the brand’s VM guidelines
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Business Whatsapp, etc.)
- Assist the Store Manager in preparing for inventory audit and enter all received goods in Baan inventory to ensure proper record of all stock movements
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines. And escalate complex issues to the Store Manager to ensure that the issue is closed efficiently and in a timely manner.

**What you’ll need to succeed**
- Minimum of 2 years retail experience, with some supervisory experience
- Strong written and verbal communication skills in English

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse ca



  • Manama, Bahrain Mega Mart Full time

    Responsible for assisting the Store Manager in day-to-day store operations with focus in the following areas: Ø Staff management Ø Retail operations and process management Ø Product, pricing, promotion management Ø Coordination and communication with all support functions - Monitors and adheres to SOPs on all operations aspects including but not...

  • Store Manager

    3 weeks ago


    Manama, Bahrain NAD TRADING W.L.L Full time

    Duties and responsibilities: - Supervise, train and assist employees like Sales Representatives and Retail Store Clerks in customer service, store maintenance and product promotions. - Develop and maintain a schedule for employees and promotions centered on holiday sales and other cycles. - Seek ways to better promote the store, the product line and service...

  • Store Manager Bahrain

    6 months ago


    Manama, Bahrain GMG Full time

    **GMG** is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG...

  • Store Manager

    5 months ago


    Manama, Bahrain Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Store Manager

    6 months ago


    Manama, Bahrain Café Cino Full time

    Job Title: Store Manager: **Job Description**: We are seeking an experienced and dynamic Store Manager to oversee the daily operations of our coffee shop, which also offers a range of food items such as pasta. As the Store Manager, you will be responsible for ensuring the smooth running of the store, delivering exceptional customer service, and driving sales...

  • Store Assistant

    5 months ago


    Manama, Bahrain Chalhoub Group Full time

    **INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

  • Store Manager

    7 months ago


    Manama, Bahrain Mega Mart Full time

    Ensuring business strategies are in place in achieving Retail KPIs including sales and cost targets - Ensure that inventory and Days of Stock (DOS) is maintained at target levels inventory & shrinkage control - Ensure smooth day-to-day operations of the store in compliance with SOPs including but not limited to expiry management, shrinkage control, price...


  • Manama, Bahrain BAYAN HOLDING COMPANY Full time

    We are seeking a highly competent and proactive **Store Operations Manager **to join our team. As the Store Manager, you will play a crucial role in overseeing all aspects of our store's operations, with a particular focus on product registration, supplier management, licensing, and store opening processes. You will be responsible for ensuring seamless...


  • Manama, Bahrain Food Vest Holding Full time

    Qualifications: Minimum of 2 years' experience in the same field. **Responsibilities**: - Assist the restaurant manager in running an efficient and profitable operation of the store. - Performs opening and closing duties. - Informs the restaurant manager of any operational inconsistencies, employee incidents or any unusual or pertinent events. - Performs...


  • Manama, Bahrain Food Vest Holding Full time

    Qualifications: Minimum of 2 years' experience in the same field. **Responsibilities**: - Assist the restaurant manager in running an efficient and profitable operation of the store. - Performs opening and closing duties. - Informs the restaurant manager of any operational inconsistencies, employee incidents or any unusual or pertinent events. - Performs...


  • Manama, Bahrain Talent Pal Full time

    **GMG** is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG...


  • Manama, Bahrain Zainal Enterprises Full time

    **Operations Manager for Multi Store QSR** *Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage multiple stores. - Daily manage and coordinate Front and Back of House restaurant operations - Ensure operation is complying with company rules, and with safety and hygiene rules -...


  • Manama, Bahrain Talent Pal Full time

    **About GMG** GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health,...

  • Store Manager

    2 months ago


    Manama, Bahrain Chalhoub Group Full time

    **Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...


  • Manama, Bahrain Talent Pal Full time

    The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team. **Core Responsibilities**: - Communicates store...


  • Manama, Bahrain Gulf Brands International Full time

    **JOB PURPOSE**: The role of Assistant Retail Manager is key to the smooth day-to-day operational process of the retail store. The role is vital in ensuring a unique customer experience, while maintaining premium levels of standards. Standard operating procedure control will be integral to all aspects of the role. They will be vital in ensuring both the...

  • Store Manager

    5 months ago


    Manama, Bahrain Qureos Inc Full time

    **Job Title**: Store Manager **Company**: Al Zayani Investments **Employment Type**: Full-time **Position Summary**: **Key Responsibilities**: - Manage all aspects of store operations, including sales, inventory, and customer service. - Develop and implement strategies to increase sales and achieve targets. - Monitor inventory levels and ensure adequate...

  • Store Manager

    5 months ago


    Manama, Bahrain Talent Pal Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Assistant Area Manager

    5 months ago


    Manama, Bahrain Texas Chicken Full time

    **Be a part of the crew**: At Texas Chicken, we’re one big family.We like to choose people who are cheerful, unique and are constantly pushing each other to reach their goals. 1. Setting sales targets with the help of Operations Director. 2. Assist the Operations Director in all Operation aspects and concerns 3. Maximizing sales and profitability -...

  • Store Manager

    5 months ago


    Manama, Bahrain Alzayani Investments Full time

    **Purpose of the Job**: Total responsibility for the running of the store, ensuring that every customer receives an unbeatable coffee experience. To champion Costa culture and embed this within the team. **Duties & Responsibilities**: - Takes ownership for the results and success of the store. Leads the Store Team in all aspects of delivering an...