Assistant store manager

2 days ago


Manama, Manama, Bahrain Majid Al Futtaim Fashion Full time
Store Performance – Driving Sales
• Assist in developing the store as a profitable outlet with an aim to achieve set sales targets and analysis of This Year v's Last Year, ATVs' and ATUs'.
• Ensure accurate knowledge of Brand performance, best sellers and stock levels to assist in generating ideas and action plans to increase overall sales.
• Deliver a 'result focused' service through communication and attitude, ensuring efficiency and superior customer service.
• Support the Store Manager in managing displays and merchandise presentation both in-store and in windows, ensuring all promotions, layouts, and pricing policies are effectively implemented and current to increase sales.
• Familiarize with the product range and its benefits and new ranges as introduced.
• Assist the Store Manager in effective merchandising including promotional displays.
• Maintain awareness of market trends in the retail industry, understand forthcoming customer demands, monitor local competitors, and initiate sales techniques to increase sales. Highest Customer Service Standards
• Ensure that all customers are dealt with in a friendly and courteous manner in line with store policies and guidelines.
• Ensure the team delivers the best service to customers through understanding what 'great service' looks and feels like.
• Possess outstanding product knowledge about the Brand and its philosophy to educate, motivate, and inspire the team.
• Lead by example by providing consistent exceptional service standards. Operational Standards, Processes and Practices
• Assist the Store Manager in supervision and scheduling of the workforce with emphasis on customer satisfaction, cashier duties, loss prevention, stock receipt, and overall store maintenance. Qualifications
• Results focused and customer service orientated.
• Possess fashion knowledge and a keen eye for detail and visual presentation.
• Analytical and problem-solving skills.
• Effective time management and able to prioritize work.
• Ability to work autonomously and strong decision-making skills.
• Effective verbal, written, and listening communication skills.
• Cultural awareness and sensitivity relating to multi-nationalities.
• Demonstrate sound work ethics.
• 3-4 years of industry experience.
• Flexibility in shift work; weekends and holidays.
• Ability to handle multi-million dollar sales volume.
• Computer skills with the ability to operate a cash register.
• Bookkeeping, computerized accounting, and spreadsheet knowledge. About The Company Majid Al Futtaim Fashion is a subsidiary company within the Majid Al Futtaim Ventures portfolio, part of the Majid Al Futtaim Holding. In partnership with internationally renowned designer Liz Claiborne, MAF Fashion's portfolio boasts brands such as Jane Norman, Monet, Mexx, Fat Face, Liz Claiborne, Juicy Couture, and Hoss Intropia. MAF Fashion has approximately 90 retail outlets across the Middle East comprising standalone stores as well as store-within-store concepts.
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