Assistant Engineering Manager

3 weeks ago

Manama, Bahrain Wyndham Hotels Full time

Wyndham Hotels & Resorts is now seeking Assistant Engineering Manager to join our team at Wyndham Garden in Manama,Bahrain.

**Job Summary**

The Engineering Manager Level 1 is responsible for the day-to-day operations of the engineering department, ensuring attentive, friendly, and efficient service. Create and maintain a clean and safe environment, while efficiently maximizing service levels.

**Education & Experience**
- At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 1 or more years of related experience.
- Stationary engineer’s license if required by local code.
- At least 2 years of supervisory or lead mechanic experience in a hotel or a related field; or a technical certificate with at least 1 year of supervisory or lead mechanic experience.
- HVAC, electrical, plumbing, boiler operations and general maintenance skills required.
- High school diploma or equivalent required.

**Physical Requirements**

Often

Sometimes

Rarely

Lifting up to 50 pounds

x

Sitting

x

Walking

x

Standing

x

Bending neck

x

Twisting neck

x

Bending waist (forward or sideways)

x

Squatting (crouch or site on one's heels)

x

Kneeling

x

Crawling

x

Reach above shoulder height

x

Reach below shoulder height

x

Driving

x

Stooping

x

Pushing

x

Pulling

x

Talking

x

Hearing

x

Repetitive motions

x

**General Requirements**
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, and approach all encounters with all level of associates and guests in an attentive, friendly, courteous and Count On Me service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Attend all hotel required meetings and trainings.
- Participate in M.O.D. coverage as required.
- Maintain regular attendance in compliance with Wyndham Hotels & Resorts Management Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing nametags.
- Comply with Wyndham Hotels & Resorts Management Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to maintain confidentiality of information.
- Perform other duties as requested by management.

**Fundamental Requirements**
- Prepare and submit required reports in a timely manner.
- Monitor quality of service in the department.
- Ensure compliance with SOP’s and procedures in the department
- Be visible on the floor and assist staff as needed.
- Provide feedback to the department head for associate performance reviews in accordance with Wyndham standards.
- Be involved in and/or conduct departmental and hotel training.
- Ensure overall guest satisfaction.
- Assist with the management of department associates.
- Comply with weekly and monthly forecasting procedures.
- Ensure the training of associates on SOP’s, report preparation and technical job tasks.
- Associates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow associates.
- Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
- Ensure the hotel is in compliance with all local, state and federal laws.
- Assist in the supervision and training of engineering associates in customer service, SOP’s, and loss prevention.
- Assist in the creation of schedules.
- Implement preventative maintenance program for all hotel equipment.
- Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Wyndham standards.
- Actively participate in energy conservation programs.
- Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
- Assist with the administration of all vendor contracts controlled by the engineering department.
- Ensure that room maintenance requests are handled in a prompt and courteous manner.
- Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
- Assist as necessary with special projects and renovations.
- Lead and/or participate in safety initiatives.

**What we expect from you**
- Bring your best every day
- Put our guests firs

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