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Retail Sales Representative

3 weeks ago

Manama, Manama, Bahrain beBee Careers Full time
Job Description

We are seeking a highly motivated individual to join our team as a Retail Sales Representative.

  • To assist customers with selling, collections, and customer care in compliance with sales guidelines, business processes, and procedures.
Main Responsibilities
  • Build customer trust in the services and products offered.
  • Provide personalized customer service of the highest level.
  • Work effectively as part of a team to achieve performance metrics.
  • Identify areas for improvement in handling complaints and service requests across all touchpoints.
Core Competencies
  • Effective communication, active listening, sharing relevant information, and establishing effective relationships.
  • Accurately identifying customer requirements, exceeding expectations, and proactively ensuring customer satisfaction.
Functional Competencies
  • Customer Focus
  • Selling Skills
  • Product and Service Knowledge
  • Relationship Management
  • Negotiation Skills
Required Qualifications and Experience
  • University students (2nd year and above) or recent graduates.
  • Experience in related fields is a plus.
  • Fluent in Arabic and English.
  • Able to work full-time on a shift basis.