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Social Media Community Manager
3 days ago
About the Role
We are seeking a highly skilled Social Media Community Manager to join our team at Client of Domo Ventures W.L.L. As a key member of our marketing team, you will be responsible for executing strategies to build and engage communities across various social media platforms.
Key Responsibilities
- Develop and implement comprehensive strategies to grow our online community across diverse social channels.
- Respond to comments, messages, and mentions promptly and professionally, fostering a positive and inclusive atmosphere within the community.
- Collaborate with internal teams to align messaging with overall marketing goals and ensure seamless execution.
- Monitor and actively engage with the online community across various social media platforms, identifying opportunities for partnerships and collaborations to expand reach.
- Provide regular reports on community insights, sentiment, and trends, using data-driven insights to adapt and enhance community growth tactics.
- Cultivate strong relationships with our online community, addressing conflicts and issues promptly and diplomatically, and collaborating with internal teams to manage potential risks.
Requirements
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience in social media community management, with a strong understanding of various social media platforms and their dynamics.
- Excellent written and verbal communication skills in English, with the ability to handle sensitive situations and resolve conflicts diplomatically.
- A passion for staying up-to-date with industry trends and competitor activities, using insights to inform and enhance community growth tactics.
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