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Digital Engagement Specialist
3 days ago
About Us
At Client of Domo Ventures W.L.L., we are dedicated to building a vibrant and supportive online presence that reflects our brand values and resonates with our target audience.
The Role
We are seeking an experienced Digital Engagement Specialist to join our marketing team, responsible for developing and implementing strategies to build and engage our online community across various social media platforms.
Your Key Responsibilities
- Develop comprehensive strategies to grow our online presence, leveraging your expertise in social media dynamics and community engagement.
- Engage with our online community, responding to comments, messages, and mentions promptly and professionally, and fostering a positive and inclusive atmosphere.
- Collaborate with internal teams to ensure seamless execution of marketing campaigns and aligned messaging.
- Monitor and analyze community insights, sentiment, and trends, using data-driven insights to adapt and enhance community growth tactics.
- Cultivate strong relationships with our online community, addressing conflicts and issues promptly and diplomatically, and collaborating with internal teams to manage potential risks.
What We're Looking For
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience in social media community management, with a strong understanding of various social media platforms and their dynamics.
- Excellent written and verbal communication skills in both Arabic and English, with the ability to handle sensitive situations and resolve conflicts diplomatically.
- A passion for staying up-to-date with industry trends and competitor activities, using insights to inform and enhance community growth tactics.
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