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IT Support Specialist Data Center Operator
1 week ago
Key Responsibilities: Monitor and verify UPS, fire alarms, and the physical environment in which computer systems are housed. Ensure security and adequate performance. Troubleshoot issues that may cause system outages, report on any issues to support groups, and initiate corrective action promptly. Receive, monitor, and process batch processing tasks for failures and scheduling problems. Execute and monitor backup tasks for various operating systems, applications, and databases. Act as first-level Service Desk support to solve certain technical and/or customer problems within scope of defined standards.
Requirements: University degree in IT from a recognized institution. Very good command in English, customer service awareness, and strong technical skills. IT certification, minimum 1 year of work experience in IT, and fluent in English are desirable qualifications.
