Client Liaison and Sales Specialist
5 days ago
About Braxtone Group:
We are a dynamic organization that values customer-centricity and strives to deliver exceptional service.
Job Description:
The Client Liaison and Sales Specialist is responsible for handling incoming and outgoing calls, providing top-notch customer service and sales support. This role requires an individual with high levels of energy and drive, as well as strong communication skills to maintain good rapport with clients over the phone.
Key Responsibilities:
- Answer all calls within 2 rings
- Maintain a cordial and positive tone of voice in all calls
- Focus on meeting client needs and resolving their queries and requests
- Sell, up-sell and cross-sell different products and services to clients
- E nsure accurate data entry, filing, and documentation management
- Provide excellent written and oral communication skills
- Work effectively as part of a team
Qualifications and Requirements:
To be successful in this role, you will need:
- A minimum of high school certification
- Diploma and work experience preferred
- Strong English language skills
- Excellent communication and selling skills
- A positive and teamwork-oriented approach
Working Conditions:
This is a full-time position, working 40 hours per week with rotating shifts. Occasional weekend and evening work may be required.
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