Strategic Client Liaison
6 days ago
We are seeking a highly skilled Strategic Client Liaison to join our team at RESO. This is an exciting opportunity for a motivated individual to work closely with the Account Management team, providing exceptional customer service and support to clients within assigned territories.
The ideal candidate will possess a strong ability to multitask, balance multiple priorities, and communicate effectively both in writing and speaking. Key responsibilities include:
- Managing day-to-day activities for a portfolio of accounts, providing guidance and support as needed
- Serving as a point of contact for client needs and concerns, ensuring timely resolutions and solutions
- Tracking and monitoring overall account performance to meet client expectations, identifying areas for improvement and implementing changes as necessary
- Liaising between internal and external stakeholders to deliver client requirements, fostering strong relationships and ensuring seamless communication
Key qualities and qualifications for this role include:
- 3-4 years of relevant experience in account management, preferably in the government sector
- Excellent planning and detail-oriented abilities, with a strong focus on quality of deliverables
- Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues alike
- Bachelor's degree in a related field, such as business administration or communications
- Bilingual proficiency in Arabic and English, with a strong command of written and spoken language
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