Business Intelligence Analyst

15 hours ago


Manama, Manama, Bahrain RESO Full time

About RESO

RESO is a leading provider of innovative solutions for the global technology industry. Our platform, Ubuntu, enables breakthrough initiatives in public cloud, data science, AI, engineering innovation, and IoT.

We are seeking a Sales Operations Analyst to join our team of experts who drive continuous process and data quality improvement. The successful candidate will be a leader who shows initiative in improving the way our sales teams work, maintaining compliance and associated governance.

The Role

  • Support all aspects of day-to-day operations globally.
  • Review opportunities for accuracy and provision orders on successful closure of deals.
  • Collaborate with the Sales Operations Manager to improve sales data quality and processes.
  • Report on data quality metrics to executive-level stakeholders.
  • Implement surveys and define metrics for executive-level stakeholders.
  • Support the sales team globally on CRM and other sales operations systems.
  • Deliver sales metrics, dashboards, and ad-hoc analytical tasks.
  • Lead automation and streamline the Lead to Order process.

About You

  • An exceptional academic track record from high school and university.
  • Experience in sales operations/sales order processing.
  • Experience in a technology subscription-based business.
  • Experience driving data quality improvement.
  • Energetic, thoughtful, systematic approach focused on robust, repeatable, and scalable outcomes.
  • Excellent problem-solving and analytical skills.
  • Ability to work productively with stakeholders at all levels on a global scale.
  • Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance, and Marketing teams.
  • Experience with Salesforce or similar CRM.
  • Ability to travel internationally twice a year.


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