
Business Intelligence Analyst
15 hours ago
About RESO
RESO is a leading provider of innovative solutions for the global technology industry. Our platform, Ubuntu, enables breakthrough initiatives in public cloud, data science, AI, engineering innovation, and IoT.
We are seeking a Sales Operations Analyst to join our team of experts who drive continuous process and data quality improvement. The successful candidate will be a leader who shows initiative in improving the way our sales teams work, maintaining compliance and associated governance.
The Role
- Support all aspects of day-to-day operations globally.
- Review opportunities for accuracy and provision orders on successful closure of deals.
- Collaborate with the Sales Operations Manager to improve sales data quality and processes.
- Report on data quality metrics to executive-level stakeholders.
- Implement surveys and define metrics for executive-level stakeholders.
- Support the sales team globally on CRM and other sales operations systems.
- Deliver sales metrics, dashboards, and ad-hoc analytical tasks.
- Lead automation and streamline the Lead to Order process.
About You
- An exceptional academic track record from high school and university.
- Experience in sales operations/sales order processing.
- Experience in a technology subscription-based business.
- Experience driving data quality improvement.
- Energetic, thoughtful, systematic approach focused on robust, repeatable, and scalable outcomes.
- Excellent problem-solving and analytical skills.
- Ability to work productively with stakeholders at all levels on a global scale.
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance, and Marketing teams.
- Experience with Salesforce or similar CRM.
- Ability to travel internationally twice a year.
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