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**Coffee Chain Operations Expert**

3 weeks ago


Manama, Manama, Bahrain beBeeOperation Full time
Operations Manager

We are seeking a highly motivated and experienced Operations Manager to oversee the daily operations of our coffee chain.

This is a full-time position offering a unique opportunity to contribute to a dynamic and growing brand. The Operations Manager will play a crucial role in ensuring the smooth and efficient running of our coffee shops, maintaining high standards of quality and customer service, and driving profitability.

Key Responsibilities:
  • Lead and develop a team of diverse functional experts.
  • Deliver a world-class customer experience in all stores.
  • Maintain brand standards.
  • Grow sales to achieve targets and drive revenue growth.
  • Manage profit and loss performance, achieving budgeted ratios.
  • Monitor goals and targets proactively, acting on deviations and updating forecasts as needed.
  • Initiate, implement, and analyze projects from financial and commercial perspectives, creating recommendations.
  • Utilize tools and reports to develop the business and improve operational efficiency.
  • Ensure compliance with company policies, rules, and guidelines.
  • Communicate and promote business goals within the organization.
  • Ensure legal compliance and adherence to health, safety, and environmental standards.
Required Skills and Qualifications:
  • Proven 5-7 years of experience in a similar operations management role, preferably in food and beverage.
  • Diploma or relevant education.
  • Strong operational P&L management experience, with ability to drive profit across all lines.
  • Experience leading a team of diverse functional experts.
  • Proven track record of achieving excellence in customer service and brand standards.
  • Essential F&B business experience, understanding profit drivers, health, and safety requirements.

This role offers a unique opportunity to make a significant impact on our business, and we encourage applications from experienced professionals who share our vision and values.