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Assistant Store Manager
18 hours ago
Job Description
The Assistant Manager will play a crucial role in supporting the Shop/Department Manager in achieving sales goals and maintaining high customer satisfaction levels.
Main Responsibilities- Sales Performance: Develop and implement sales plans, monitor performance, and provide corrective actions when needed.
- TASK Management: Assign routine and non-routine tasks to sales associates, cashiers, and coordinators, ensuring efficient execution.
- Customer Experience: Greet customers, ensure timely service, and maintain quality and customer service standards.
- Operational Support: Report operational issues, handle customer complaints, and provide solutions or escalate as necessary.
- Inventory Management: Maintain inventory, place product orders, and ensure effective stock management.
- Team Development: Provide support, training, and development to optimize sales results.
- Opening Process: Supervise the opening process to ensure adherence to set procedures.
Qualifications
- Bachelor's Degree
- 1-2 years of experience in a managerial role; retail experience is a plus.
- Good product knowledge and understanding of store operating procedures.
- Proficiency in MS Office.
- Fluency in English.
- Deep product knowledge across all departments.
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