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Customer Experience Optimizer
4 days ago
To succeed as a CUSTOMER EXPERIENCE OPTIMIZER at Calo Inc., you will need:
• A Bachelor's degree in Marketing, Business Administration, or any related field
• 3-5 years of experience in customer retention or loyalty programs, preferably in the food & beverage or subscription-based industry but not required
• Demonstrated experience in campaign management
• Excellent communication and interpersonal abilities
• Proficiency in English; fluency in Arabic is a plus
• Experience creating and implementing growth plans in alignment with overall business objectives
• Proficiency in marketing automation technology, such as Clevertap, Braze, MoEngage, Amplitude, Netcore, Marketo, Adobe Campaign, or similar software
• Deftness in using analytical and database tools, such as Advanced Excel, Adobe Analytics, Google Analytics, etc.
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Digital Experience Optimizer
3 days ago
Manama, Manama, Bahrain Zain Full timeAbout the Position OverviewZain is seeking an experienced Digital Analytics Lead to join our team.### Key Roles and ResponsibilitiesThis individual will lead the digital analytics function, providing strategic direction and operational oversight. They will be responsible for managing digital analytics tools, developing strategic recommendations, and ensuring...
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Manama, Manama, Bahrain RESO Full timeJob DescriptionRESO is seeking a Strategy and Performance Optimization Expert to join our team. In this key role, you will be responsible for leading the development and execution of digital strategies that drive business growth and enhance performance.The ideal candidate brings extensive expertise in managing digital ecosystems, implementing performance...
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Customer Experience Advocate
3 days ago
Manama, Manama, Bahrain RESO Full timeWe are a global leader in customer experience, dedicated to helping our clients achieve success through exceptional service and support.We offer a comprehensive range of services designed to help our clients deliver exceptional customer experiences and drive strong business results.About Our TeamCXG is a team of experienced professionals who are passionate...
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Customer Experience Director
4 days ago
Manama, Manama, Bahrain Qatar Airways Full timeJob DescriptionCareer Opportunity - Airport Services Duty SupervisorWe are excited to announce an outstanding career opportunity to join Qatar Airways Ground Services as an Airport Services Duty Supervisor. As an Airport Services Duty Supervisor, you will supervise your team to deliver exceptional customer service to our customers, ensuring they receive the...
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Customer Experience Representative
3 days ago
Manama, Manama, Bahrain Chalhoub Group Full timeCompany OverviewChalhoub Group has been a leader in the Middle East luxury market for over six decades. As a hybrid retailer, it offers a diverse range of luxury goods through its owned brands and international partnerships.The company's focus on innovation has led to the creation of experiential retail stores, online platforms, and mobile apps that provide...
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Customer Experience Manager
3 days ago
Manama, Manama, Bahrain Matrix Full timeCompany Overview: Matrix is Bahrain's premier indoor entertainment center, offering an action-packed experience with the best in gaming and adventure. We believe entertainment is essential for refreshing the mind and soul, and our facility goes beyond expectations to deliver unforgettable moments for our visitors.We offer a variety of exciting attractions,...
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Customer Experience Improvement Associate
3 days ago
Manama, Manama, Bahrain RESO Full timeAt GDI, we are looking for a detail-oriented individual to join our team as a Customer Experience Improvement Associate. Your primary responsibility will be to evaluate hotel services and provide recommendations for improvement.Responsibilities:Conduct thorough audits of hotel facilitiesPrepare and submit detailed reports highlighting areas for...
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Customer Experience Lead
3 days ago
Manama, Manama, Bahrain Abroad Work Full timeRequired Skills and QualificationsExperience in managing restaurant operations.Strong leadership and communication skills.Ability to work in a fast-paced environment.Knowledge of health, safety, and hygiene standards.Basic accounting skills.BenefitsCompetitive salary, benefits package, and opportunities for career growth.
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Customer Retention Strategist
4 days ago
Manama, Manama, Bahrain Calo Inc. Full timeJob SummaryWe are seeking a highly skilled CUSTOMER RETENTION STRATEGIST to join our Growth team at Calo Inc. The successful candidate will be responsible for developing and executing robust customer retention strategies, aiming to minimize churn and enhance customer lifetime value.As a key member of our team, you will take charge of building and managing...
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Sales and Customer Experience Director
3 days ago
Manama, Manama, Bahrain RESO Full timeAbout UsRESO is a leading global company affiliated with the world's most successful and respected brands in the well-being sector. Our vision is to inspire people to win in ways that make the world better.Job DescriptionThe Store Supervisor is responsible for providing support in driving sales through the performance and development of the Store Sales team....
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Customer Experience Director
3 days ago
Manama, Manama, Bahrain Gulf Marketing Group (GMG Group) Full timePeople Management:The role holder is responsible for defining goals and key performance indicators for each member of the team and ensuring effective implementation of GMG's performance management process.Additionally, the role holder will develop talent within the team by providing guidance, mentoring, and coaching to achieve defined goals.
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Store Experience Lead
3 days ago
Manama, Manama, Bahrain RESO Full timeRole Overview:The Visual Commercial plays a critical role in driving sales and enhancing the overall shopping experience by creating visually appealing product displays. To excel in this role, you must have excellent visual merchandising skills and the ability to work collaboratively with others.Key Tasks:Collaborate with the Senior Visual Commercial to...
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User Experience Strategist
3 days ago
Manama, Manama, Bahrain ARRAY INNOVATION Full timeTransforming User Experiences Through Strategic DesignWe're seeking an exceptional Senior UX Designer to join our team at ARRAY INNOVATION. In this role, you'll drive the UX design process, develop comprehensive design systems, and craft engaging user experiences that drive business growth.Key Accountabilities:Develop and execute UX design strategies that...
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Hotel Evaluation Specialist
3 days ago
Manama, Manama, Bahrain RESO Full timeJob OverviewGuest Delight International (GDI) offers mystery shopper jobs to help leading hospitality corporations improve their customer service. To provide a fresh perspective, GDI screens each application on an ongoing basis.About the RoleYou will evaluate various areas of hotels and complete detailed reports online, highlighting strengths and...
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Experience and Solutions Manager
1 day ago
Manama, Manama, Bahrain Calo Inc Full timeAbout UsCalo Inc is a dynamic company driven by innovation and a passion for healthy eating. We're dedicated to providing better, faster, and cheaper ways to access food through technology.Job DescriptionWe're seeking Customer Experience Associates to join our team and provide exceptional support to our customers. Your primary responsibility will be to...
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Customer Service Ambassador
1 day ago
Manama, Manama, Bahrain Calo Inc Full timeAbout Calo IncWe're a technology-driven company that's revolutionizing the way people access food. Our mission is to make healthy eating easy, faster, and more affordable.Role OverviewWe're looking for talented Customer Experience Associates to be the primary point of contact for our customers. As a key member of our team, you'll be responsible for...
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Customer Service Liaison
3 days ago
Manama, Manama, Bahrain RESO Full timeAbout the RoleThe Customer Service Officer will be responsible for ensuring the smooth day-to-day operations of the Customer Service Information Desk/Booth. This involves maintaining a thorough knowledge of mall amenities, facilities, and promotional activities.Key ResponsibilitiesAssist visitors/customers at the Information Desk/Booth by providing clear...
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Customer Service Professional
4 days ago
Manama, Manama, Bahrain Citigroup Inc. Full timeCitigroup Inc. is seeking a highly motivated and detail-oriented individual to fill the role of Service and Sales Specialist in our customer service team.As a Service and Sales Specialist, you will be responsible for responding to client inquiries through inbound telephone and mail communications, working closely with our Customer Service team to provide...
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Customer Service Representative
3 days ago
Manama, Manama, Bahrain Abroad Work Full timeOverview:Abroad Work is a leading provider of retail solutions in Manama. As a Cashier, you will play a key role in delivering exceptional customer experiences and driving sales growth.
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Customer Service Liaison Specialist
3 days ago
Manama, Manama, Bahrain AL NAKHEEL FITNESS Full timeWe are seeking a skilled Customer Service Liaison Specialist to join our team at AL NAKHEEL FITNESS. In this role, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members.Job Responsibilities:Welcome and enroll new members, ensuring a seamless onboarding processRenew customers' membership and...