Customer Experience Optimizer

4 days ago


Manama, Manama, Bahrain Calo Inc. Full time
Requirements

To succeed as a CUSTOMER EXPERIENCE OPTIMIZER at Calo Inc., you will need:

• A Bachelor's degree in Marketing, Business Administration, or any related field
• 3-5 years of experience in customer retention or loyalty programs, preferably in the food & beverage or subscription-based industry but not required
• Demonstrated experience in campaign management
• Excellent communication and interpersonal abilities
• Proficiency in English; fluency in Arabic is a plus
• Experience creating and implementing growth plans in alignment with overall business objectives
• Proficiency in marketing automation technology, such as Clevertap, Braze, MoEngage, Amplitude, Netcore, Marketo, Adobe Campaign, or similar software
• Deftness in using analytical and database tools, such as Advanced Excel, Adobe Analytics, Google Analytics, etc.

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