Client Solutions Specialist

6 days ago


Manama, Manama, Bahrain Domo Ventures W.L.L. Full time
About the Position Description

Role Overview:

The Senior Client Service Executive is responsible for building lasting relationships with clients by delivering exceptional after-sales services and collaborating effectively with internal teams. Essential duties include collecting and validating task/project information, managing project documentation, and driving cross-functional collaboration.

Main Responsibilities:

  1. Gather, verify, and document task/project information from the business team or clients, maintaining an accurate record within the project management system.
  2. Collaborate with key stakeholders to deliver completed tasks/projects to clients, solicit client feedback, and implement necessary adjustments to meet project requirements.
  3. Support colleagues in providing exceptional client service and enhancing overall customer satisfaction.
  4. Engage with the Business team to develop cost proposals and collaborate with the Finance team to issue invoices according to client agreements.


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