Airport Operations Manager
1 week ago
**Regional Airport Operations Manager**
Main Responsibilities:
- Oversee ground operations across the region to deliver safe, secure, and on-time service.
- Maintain high service standards by monitoring station passenger handling and service quality.
- Collaborate with fellow Regional Managers to share market insights and development opportunities.
- Analyze station performance in passenger handling, baggage mishandling, and on-time performance.
- Address customer complaints and report to Customer Care/Legal Affairs.
- Ensure efficient handling of flight disruptions while maintaining service standards.
- Participate in negotiating ground handling agreements and provide recommendations.
- Review and analyze station performance to identify shortfalls and develop improvement plans.
Key Skills and Qualifications:
- Bachelor's degree in aviation management or equivalent.
- Minimum of 6 years of relevant experience.
About the Role:
This role requires a strong leader to oversee ground operations across the region. The ideal candidate will have excellent communication skills, be able to analyze data, and make informed decisions to improve service quality.
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