Chief Information Infrastructure Manager

23 hours ago

Manama, Manama, Bahrain RESO Full time
Job Overview:

RESO is seeking a highly skilled Chief Information Infrastructure Manager to lead the IT operations team. This is a key role that requires strong leadership and technical expertise to ensure the effective management of our IT infrastructure.

About the Role:

The successful candidate will be responsible for leading the strategy, planning, and implementation of our IT infrastructure functions, including data center management, network administration, server administration, cloud services, service desk, desktop support, and database administration. The main duties of this role include:
  • Direct and support the IT infrastructure functions, ensuring the achievement of business goals and objectives within the mission, vision, and values of the IT department.
  • Strategize, design, implement, maintain, manage, and support Group IT Infrastructure.
  • Analyse problems and recommend solutions, products, and technologies to meet business objectives.
  • Manage changes to IT services and infrastructure, including upgrades, enhancements, and the implementation of new IT infrastructure hardware and software.
  • Develop, design, maintain, and manage the IT Service Management policies and procedures.
  • Ensure high performance and high availability of IT systems and services.
  • Ensure the protection of state-of-the-art information technology assets and infrastructure from external/internal threats.
  • Identify, analyse, manage, and mitigate IT operational risks.
  • Perform preventative maintenance routines, Data Center Health checks, and regular checks of infrastructure capacity to maintain the integrity and performance of the IT infrastructure.
  • Ensure Business Continuity procedures are followed to recover from disasters successfully.
  • Ensure system security by conducting regular intrusion tests and applying regular anti-virus updates and controls to ensure network integrity and security.
  • Ensure efficient Enterprise Systems and end-user support are carried out as per the service level agreement and key performance indicators.
  • Ensure that all systems and security service level agreements are achieved, maintained, monitored, and reported monthly.
  • Oversee and ensure the effective governance of IT processes and systems.


Requirements:

The ideal candidate should possess a Bachelor's degree or MBA in a related field and have a minimum of 5 years of experience in a managerial role. Native level language skills in English & Arabic are required.

What We Offer:

This is an excellent opportunity to join RESO and contribute to the growth and success of our organization. If you are a motivated and experienced professional looking for a challenging role, please apply.

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