Business Development Leader
4 days ago
Are you a motivated and experienced professional looking to join a dynamic team? Do you have a passion for healthcare and a strong desire to lead day-to-day operations?
About the Role:
We are seeking an Operations Manager to lead our day-to-day operations and help us scale our unique healthcare offering across the GCC. As an Operations Manager, you will be responsible for overseeing daily clinic operations, managing staff, and ensuring alignment with our values and goals.
Key Responsibilities:
- Operational Oversight: Oversee daily clinic operations including scheduling, inventory, and service delivery.
- Staff Management: Manage staff and ensure alignment with our values and goals.
- Clinic Accreditation: Lead and manage the clinic accreditation process, including documentation, training, compliance audits, and process improvements.
- Quality Assurance: Collaborate with the medical team to maintain quality and regulatory standards.
- Process Improvement: Drive continuous improvement initiatives using Lean/Kaizen principles.
- Finance and HR: Coordinate with finance and HR on budgeting, payroll, and recruitment needs.
- Vendor Relations: Liaise with vendors, suppliers, and regulators as needed.
- Expansion Support: Support expansion projects and new clinic openings in the GCC.
Requirements:
- Experience: 4+ years of operations management experience, preferably in healthcare, wellness, or hospitality.
- Accreditation Experience: Experience in clinic or healthcare accreditation processes is highly preferred.
- Leadership Skills: Strong organizational and leadership skills.
- Regulatory Knowledge: Familiarity with Bahraini healthcare regulations and accreditation bodies (e.g., NHRA).
- System Experience: Experience with systems (ERP/CRM) and SOP implementation.
- Education: Bachelor's degree in business, healthcare admin, or related field; MBA is a plus.
- Passion for Healthcare: Passion for health, wellness, and customer experience.
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