Hotel Operations Manager

2 days ago


Manama, Manama, Bahrain RESO Full time
Job Description

At RESO, we are seeking a highly skilled Food & Beverage Supervisor to join our team. As a key member of the hospitality department, you will be responsible for providing exceptional customer service, managing staff, and ensuring seamless operations in our food and beverage outlets.

Key Responsibilities:
  • Staff Management: Assist with hiring, supervision, scheduling, training, and development of F&B staff members.
  • Policies and Compliance: Ensure adherence to company policies, local regulations, and health and safety standards in all F&B departments.
  • Inventory and Supplies: Assist in receiving and checking F&B orders, supervise inventories, and maintain accurate records.
  • Cleanliness and Maintenance: Help oversee the cleaning and maintenance of F&B facilities, equipment, and storage areas.
  • Customer Feedback: Regularly solicit feedback from customers to improve services and address complaints.
  • Daily Briefings: Conduct daily briefings for the F&B department to ensure smooth operations and effective communication.
Leadership Qualities:
  • Code of Conduct: Maintain a work environment based on the company's Code of Conduct and Vision.
  • People Leadership: Lead by example, provide guidance and advice to direct reports, and foster open-door policies.
  • Coaching and Development: Conduct regular coaching sessions and performance evaluations to motivate and challenge staff.


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