Retail Service Ambassador

2 days ago


Manama, Manama, Bahrain Alabbar Enterprises Full time
About Us
Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Social House, Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. We are driven by a passion for distinction - moments – growth.

We bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests. Our backbone is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life.

About the Job
The Customer Service Associate (CSA) is responsible for providing exceptional customer service, ensuring excellent customer satisfaction. Key responsibilities include engaging with customers, stocking shelves, visual merchandising, ordering merchandise, and related administrative tasks.

Main Responsibilities
* Provide high standards of customer service, including gift wrapping and after-sales support.
* Greet all customers promptly and politely upon their entry into the store.
* Guide customers throughout the store according to their requests.
* Identify the specific needs of each customer entering the store.
* Offer accurate and current product information for all inquiries.
* Operate the POS machine accurately and handle money consistently without error.
* Utilize upselling skills with all customers.
* Maintain a clean and tidy shop floor, restocking goods and ensuring attractive displays.

Requirements
* High School Diploma or equivalent.
* 1-2 years of experience in the Chocolate, Food Retail, or Food & Beverage industry.
* 1-2 years of experience in a similar role.

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