Airport Customer Service Ambassador
4 days ago
As a valued member of the Gulf Air Group team, we are seeking an exceptional Airport Customer Service Ambassador to join our team. This role is responsible for providing top-notch service to Hala Bahrain customers at Bahrain International Airport.
Main Responsibilities:
• Meet and greet passengers, providing assistance from arrival to onward transportation or curbside to the boarding gate
• Arrange bookings for Hala Bahrain services at customer service desks in arrival and departure halls
• Deliver high-quality service in accordance with operating policies and procedures
• Provide timely and adequate information to passengers regarding Hala Bahrain service offerings
• Cross-sell and/or up-sell services to passengers
• Operate office equipment as required
• Maintain and update records of passenger interactions and transactions
Requirements:
• High National Diploma minimum qualification
• 1-2 years of experience in sales, customer service, or promotional services
• Excellent command of Arabic and English languages, with additional languages preferred
• Strong communication skills and courteous manners
• Ability to work calmly under pressure
• Basic administrative skills
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