Hospitality Services Agent

4 days ago


Manama, Manama, Bahrain Gulf Air Group Full time

Gulf Air Group is seeking a Hospitality Services Agent to provide exceptional customer service at Bahrain International Airport.

About the Role

As a Hospitality Services Agent, you will be responsible for meeting and assisting passengers, providing guidance through airport procedures, and ensuring a seamless travel experience.

  • Meet and greet passengers, and provide assistance from arrival to onward transportation or curbside to boarding gate
  • Arrange bookings for Hala Bahrain services from customer service desks in arrival and departure halls
  • Provide high-quality service delivery in compliance with operating policies and procedures
  • Be aware of all information related to Hala Bahrain service offering and provide timely and adequate information to passengers
  • Cross-sell and/or up-sell services to passengers
  • Operate office equipment as required
  • Maintain and update records, MIS, and/or databases of passengers, customers interactions and transactions, feedback, etc.
  • Assist with problems and offer practical advice on arrival issues
Qualifications & Experience

We are looking for individuals with a High National Diploma and 1-2 years of working experience in sales, customer service, or promotional services. Additionally, excellent command of Arabic and English languages, and basic administrative skills are required.

What We Offer

If you meet the criteria and are enthusiastic about the role, we would welcome your application. Please submit the following document(s) as part of your application process:



  • Manama, Manama, Bahrain Four Seasons Hotel Full time

    Operating from the Residential Lobby and Front Drive, the Guest Service Agent is an integral part of the Residential Services Team whose main objective is to ensure our residents are well looked after from the start. As the first and last impression of the Four Seasons Private Residences, this high-profile department carries a special responsibility. The...


  • Manama, Manama, Bahrain RESO Full time

    This is a full-time on-site role for an Operation Agent located in Manama. The Operation Agent will be responsible for tasks related to order tracking, coordinating pickups and deliveries, ensuring timely and efficient service, and maintaining excellent customer relationships. Qualifications Analytical Skills, Communication, and Customer Service skills Sales...


  • Manama, Manama, Bahrain RESO Full time

    About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...


  • Manama, Manama, Bahrain Frasers Hospitality Full time

    Company Overview:Frasers Hospitality is a global leader in hospitality, delivering gold standard service in cities worldwide. Our staff are connected through our shared vision and four core values: collaborative, real, respectful, and progressive.Salary and Benefits:We offer a competitive salary and generous company benefits, including a bonus scheme. Our...

  • Front desk agent

    2 weeks ago


    Manama, Manama, Bahrain RESO Full time

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...

  • Front Desk Agent

    5 days ago


    Manama, Manama, Bahrain RESO Full time

    A Front Desk Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...


  • Manama, Manama, Bahrain Kitopi Full time

    About the JobWe are seeking an experienced Hospitality Services Director to join our team at Kitopi. The successful candidate will have a strong background in hospitality management, excellent leadership skills, and the ability to connect with guests and staff.Key Responsibilities:Lead hospitality services, including food preparation, service, and...


  • Manama, Manama, Bahrain The Ritz-Carlton Full time

    Role SummaryThe Hospitality Service Professional is a key member of our team, responsible for delivering exceptional service to our guests, creating an unforgettable experience that exceeds their expectations.In this role, you will be part of a dynamic and supportive team that takes pride in providing outstanding service, exceeding guest expectations, and...

  • Reservations agent

    4 weeks ago


    Manama, Manama, Bahrain Dubai Holding Full time

    Job Description - Reservations Agent - Jumeirah Gulf of Bahrain (2500000 H)About Jumeirah & the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah,...

  • Hospitality Expert

    3 days ago


    Manama, Manama, Bahrain RESO Full time

    **Job Overview**Hospitality is at the forefront of everything we do at RESO. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for an exceptional experience.Responsibilities:Provide exceptional customer service to all guests, ensuring their needs are met and exceeded.Manage the front desk efficiently, handling...


  • Manama, Manama, Bahrain Domo Ventures W.L.L. Full time

    At Domo Ventures W.L.L., we are seeking an exceptional Hospitality Service Professional to join our restaurant team. This is a key role in ensuring a remarkable dining experience for our guests.Key Responsibilities:Consistently exceed guest expectations by providing top-notch service and attention to detail.Ensure guests are satisfied with their food orders,...


  • Manama, Manama, Bahrain Frasers Hospitality Full time

    Job DescriptionFrasers Hospitality, a global hospitality leader in serviced apartments and hotel residences, seeks a skilled Accountant to join our team. Our company delivers gold standard hospitality across Asia, Australia, Europe, the Middle East, and Africa.We foster a collaborative culture where staff are connected through shared vision and core values:...


  • Manama, Manama, Bahrain RESO Full time

    A Guest Service Executive supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out.What will I be doing?As a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...

  • Reservations agent

    4 weeks ago


    Manama, Manama, Bahrain RESO Full time

    About Jumeirah & The Hotel Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and...


  • Manama, Manama, Bahrain RESO Full time

    Job SummaryWe are seeking a highly skilled Front Desk Agent to provide exceptional customer service and create a positive experience for our guests. As a Front Desk Agent, you will be the first point of contact for our guests, handling check-in/check-out, responding to queries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent...

  • Customer services

    3 weeks ago


    Manama, Manama, Bahrain Clarendon Parker Bahrain Full time

    The Counter Agent is responsible for answering customer inquiries both over the phone and across the counter, ensuring that collection and deliveries of shipments are processed as per network standards and providing a competent, courteous, efficient and proactive point of contact for customers both internal and external. The agent is also responsible for...


  • Manama, Manama, Bahrain Tafaseel Business Services Full time

    At Tafaseel Business Services, we are seeking a skilled Workforce Operations Specialist to join our team. In this critical role, you will play a vital part in ensuring seamless customer service delivery by effectively managing and coordinating workforce operations.Key ResponsibilitiesCreate and maintain accurate schedules for agents based on forecasted call...


  • Manama, Manama, Bahrain Frasers Hospitality Full time

    Company Overview">Frasers Hospitality is a global hospitality leader with a presence in cities across Asia, Australia, Europe, the Middle East and Africa. Our brand is known for delivering gold standard hospitality through our serviced apartments and hotel residences.">Salary and Benefits">We offer a competitive salary package along with generous company...


  • Manama, Manama, Bahrain RESO Full time

    About the RoleAs a seasoned Hospitality Service Professional, you will play a pivotal role in delivering exceptional dining experiences to our discerning guests. Your expertise and passion for providing outstanding service will set us apart from other establishments, making every guest feel valued and pampered.Key Responsibilities• Maintain impeccable...


  • Manama, Manama, Bahrain Frasers Hospitality Full time

    Competitive Salary plus Generous Company Benefits and Bonus Scheme Job Description Role: Front Office Executive Salary: Competitive Salary & Benefits Location: Fraser Suites – Seef, Kingdom of Bahrain Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world's leading brand in serviced apartments and hotel...