Collection and Customer Engagement Specialist

2 weeks ago


Manama, Manama, Bahrain beBee Careers Full time

Job Summary:

We are seeking a skilled and motivated individual to join our team as a Collection and Welcome Call Specialist. This role is responsible for managing the collection of overdue payments and providing a warm, welcoming experience to new customers through assisted welcome calls.

The ideal candidate will have excellent communication and negotiation skills, with the ability to work in a fast-paced environment and meet deadlines.

Main Responsibilities:

  • Conduct outbound calls to customers for the purpose of collecting overdue payments.
  • Provide a friendly and informative welcome call to new customers, guiding them through services and payment setup.
  • Maintain accurate records of customer interactions and collection efforts in the database.
  • Resolve customer inquiries and issues related to their accounts or collections.

Requirements:

  • Proficiency in negotiation and conflict resolution.
  • Knowledge of regulations and compliance standards.
  • Familiarity with products and services.
  • Ability to work with databases and customer management software.


  • Manama, Manama, Bahrain beBee Careers Full time

    **Job Title:**CUSTOMER SUCCESS SPECIALISTBUSINESS DEVELOPMENT EXECUTIVETERRITORY GROWTH MANAGERSERVICE DELIVERY EXECUTIVE


  • Manama, Manama, Bahrain Zain Bahrain Full time

    ZAIN1478 - Generation Z, Collection and Assisted Welcome Call TraineeOperationDivisionCustomer CareLocationClosing Date25-Feb-2025About ZainZain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded...


  • Manama, Manama, Bahrain beBeeCustomerSupport Full time

    We are seeking a dedicated Customer Support Representative to join our organization. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, and assisting with debt collection from delinquent clients and managing accounts receivable.Respond promptly and professionally to customer inquiries and resolve...


  • Manama, Manama, Bahrain beBeeCustomerService Full time

    Unlock Your Potential as a Customer Service SpecialistWe are seeking a passionate and driven individual to join our team as a Waiter/Waitress. In this role, you will have the opportunity to create unforgettable experiences for our guests and contribute to the success of our hospitality business.To succeed in this position, you must possess excellent...


  • Manama, Manama, Bahrain beBeeCustomer Full time

    The primary function of this position is to engage with customers through inbound calls and provide information on various products and services offered by the organization.Key Responsibilities:Manage customer inquiries, requests, and complaints in a professional and courteous manner, reflecting positively on the company's image and adhering to quality...


  • Manama, Manama, Bahrain beBeeCustomerService Full time

    At Rowan Energy Norway, we are committed to delivering sustainable solutions in the energy industry.We prioritize safety, environmental responsibility, and operational excellence.Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint.Job ResponsibilitiesCustomer Service:...


  • Manama, Manama, Bahrain beBee Careers Full time

    Customer Service and Administrative Support SpecialistThis role is ideal for individuals who possess strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. As a Customer Service and Administrative Support Specialist, you will be the first point of contact for...


  • Manama, Manama, Bahrain beBeeHistopathology Full time

    Job Title: Histopathology and Cytology Specialist">About the RoleThis is an exciting opportunity to join our team as a Histopathology and Cytology Specialist. You will be responsible for promoting products and services to customers, discovering new sales prospects, negotiating contracts, and maintaining customer satisfaction.">Key ResponsibilitiesMarket...


  • Manama, Manama, Bahrain Zain Bahrain Full time

    ZAIN1549 - Business Analytics SpecialistOperationDivisionStrategy & Business DevelopmentLocationClosing Date09-Mar-2025About ZainZain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region's first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read...


  • Manama, Manama, Bahrain beBeeBilling Full time

    Job DescriptionWe are seeking an experienced Expert Billing Solutions Specialist to design, implement, and optimize billing and invoicing solutions using Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE). The ideal candidate will have deep expertise in billing, invoicing, subscription management, and financial transactions within...