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Attendant for Hotel Guest Rooms
2 weeks ago
We are looking for a dedicated Guest Room Attendant to join our dynamic Housekeeping Team.
Responsibilities- Clean guestrooms as assigned by management and in accordance with hotel standards.
- Inspect all rooms checking standard of cleanliness, missing guest amenities and/or supplies.
- Provide genuine hospitality and recognition in the work area. Promote hotel services and products.
- Anticipate guest needs and take ownership of guest concerns and requests; act decisively to ensure guest satisfaction.
- Be proficient in the safe handling of all relevant equipment and machinery.
- Report defects and accidents to management immediately.
- Immediately report and hand into Housekeeping Office any property or guest keys found in 'check out' rooms.
- Keep linen rooms tidy, correctly stocked, and closed when not in use.
- Ensure working equipment is always clean, tidy, and in good working order.
- Report to managers any damages/repairs/maintenance inserted in HotSOS.
- Complete deep cleaning of rooms as allocated by managers.
- A high school education or equivalent experience is required.
- Prior experience in a luxury hotel housekeeping team is an asset.
- A high level of attention to detail is necessary.
- The ability to operate cleaning equipment efficiently is crucial.
- Able to understand and have a working knowledge of English.
- Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts.