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Conference and Group Services Manager

2 weeks ago

Manama, Manama, Bahrain RESO Full time

Job Summary

The Groups, Conference and Events Coordinator plays a critical role in driving revenue growth and delivering exceptional guest experiences at Hilton Bahrain.

Key Responsibilities

  • Meet with customers to discuss their needs and preferences, creating customized solutions to meet their expectations
  • Work closely with internal stakeholders to develop and implement strategies to drive revenue growth
  • Negotiate with customers to secure agreements, ensuring seamless execution of groups and events
  • Ensure timely completion of tasks and projects, maintaining high standards of quality and attention to detail
  • Provide exceptional customer service, responding promptly to client inquiries and concerns

Requirements

  • Bachelor's degree in Hospitality, Business Administration, or related field
  • At least 3 years of experience in sales, groups, and events, preferably in the hospitality industry
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Highly organized and detail-oriented, with excellent time management skills
  • Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
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