Airside Services Operations Director
5 days ago
Job Summary:
We are seeking a highly experienced and skilled Airside Services Operations Director to join our team at Bahrain Airport Company. The successful candidate will be responsible for leading the soft services operations at airside, landside, ancillary buildings, and external associated facilities.
About the Role:
The Airside Services Operations Director will oversee the planning, coordination, scheduling, execution, and leadership of soft services operations. This includes ensuring safe and effective operation to deliver cleanliness of buildings, aircraft parking stands, grounds, all BIA carparks, and service roads, regulatory compliance, and contractor service delivery as per contract scope, specifications, SLA, and KPI standards.
Key Responsibilities:
- Plan and schedule preventative maintenance (PPM) soft services activities in airside, landside, and ancillary buildings within BIA.
- Lead the Soft Services operations in the Airside/Landside and Ancillary Buildings, ensuring timely and efficient execution of PPM, CM, and routine activities of the section operation plan.
- Manage operational activities (routine, periodic, and corrective maintenance), ensuring individual and team working within the section execute their functional responsibility professionally and meet with job objectives and accountabilities.
- Ensure that all PPM and CM activities are executed on time and as per plan, provide support and oversight to comply with health, safety, and environmental regulation, and promote safety culture.
- Comply with company and statutory regulations relating to safe systems of work, health & safety of personnel and workplace, hygiene & cleanliness, fire safety, FOD control, aerodrome safety, industrial waste disposal regulations, and COSHH regulations.
- Maintain stocks and contractor minimum inventory, ensuring contractor critical materials are sufficiently stocked at site to overcome supply-side interruptions.
- Report to management on issues of escalation and operations updates, providing daily and relevant feedback and operational report to Senior Manager Soft Services.
- Conduct proactive inspections of facilities served, receiving of materials and consumables for All Soft Services Section, and assess, review, and adjust Operational performance to meet targets.
- Respond timely and proactively to rectify and resolve operational issues, ensure day-to-day operational issues, complaints, service requests, incidents, and work orders are effectively handled and resolved before they reach an escalation or become a department or managerial issue.
Requirements:
- Bachelor's degree in engineering, Hospitality, Business Administration, or equivalent.
- Awareness of ISO 9001; 14001, and 45001 requirements.
- Working knowledge with Maximo, CAFM systems.
- Knowledgeable in aviation security and airside safety protocols, awareness of FOD safety and aerodrome safety measures.
- At least 10 years of full-time work experience in facility management, industrial cleaning operations, or large soft services contract management, with a minimum of 3 years in facility management and 2 years of experience leading a custodian/janitorial services team.
About Us:
Bahrain Airport Company is a leading airport operator, committed to delivering exceptional passenger experiences while maintaining the highest standards of safety, security, and efficiency. As a member of our team, you will have the opportunity to work with a dynamic and innovative organization that values professionalism, integrity, and teamwork.
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