Airside Services Operations Leader
4 days ago
As an Airside Services Operations Leader, you will be responsible for organizing, planning, coordinating, scheduling, executing, and leading soft services operations at airside, landside, ancillary buildings, and external associated facilities. Your primary objective is to ensure safe and effective operation to deliver cleanliness of buildings, aircraft parking stands, grounds, all BIA carparks, and service roads while maintaining regulatory compliance and contractor service delivery as per contract scope, specifications, SLA, and KPI standards.
Key Responsibilities:
- To plan and schedule preventative maintenance (PPM) soft services activities in Airside, Landside, and Ancillary Buildings within BIA.
- Plan all preventatives/periodic deep cleaning, pest control, FOD control, apron cleaning, bay washing, potable water delivery, waste disposal service, and provision of heavy equipment operation to support other FM departments with the objective to maintain the serviced facility to the highest possible standard of cleanliness, hygiene, and FOD safety.
- Ensure that all activities shall be planned/scheduled in consideration of FM consolidated maintenance and minimum interruption to amenities availability.
- Lead the Soft Services operations in the Airside/Landside and Ancillary Buildings, ensuring timely and efficient execution of PPM, CM, and routine activities of the section operation plan.
- Lead a team of in-house and contractor personnel assigned to the section, managing operational activities (routine, periodic, and corrective maintenance).
- Evaluate individual and team performance within the section, ensuring they execute their functional responsibility professionally and meet job objectives and accountabilities.
- Execute all PPM and CM activities on time and as per plan.
- Provide support and oversight to comply with health, safety, and environmental regulations and promote a safety culture.
- Ensure compliance with company and statutory regulations relating to safe systems of work, health & safety of personnel and workplace, hygiene & cleanliness, fire safety, FOD control, aerodrome safety (specifically to apron), industrial waste disposal regulations, and COSHH regulations.
- Maintain stocks and contractor minimum inventory, ensuring sufficient stock of critical materials to overcome supply-side interruptions such as stocking chemicals, janitorial, and critical machinery spare parts.
- Report issues of escalation and operations updates to management.
- Provide daily and relevant feedback and operational reports to Senior Manager Soft Services, ensuring department leadership are aware of progression against planned activities, critical operational, and business issues immediately.
Requirements:
- Bachelor's degree in engineering, Hospitality, Business Administration, or equivalent.
- Awareness of ISO 9001; 14001 and 45001 (QMS/EMS and SMS) requirements.
- Working knowledge with Maximo, CAFM systems.
- Knowledgeable in aviation security and airside safety protocols.
- Awareness of FOD safety and aerodrome safety measures.
- 10 years full-time work experience, with a minimum of 3 years in Facility Management (industrial focus) general services or industrial cleaning operations or a large soft services contract management.
- 2 years of experience leading a custodian/janitorial services team with a minimum of 200 staff under supervised functional control; or flat minimum 5 years' experience in leading the soft services or janitorial team for a reputed international airport.
About the Company:
Gulf Air Group is seeking a skilled and experienced Airside Services Operations Leader to join our team. If you are enthusiastic about this role and have the necessary qualifications and experience, we would welcome your application.
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