IT Support Specialist for Network Security and Operations
6 days ago
At RESO, we are seeking a highly skilled IT Support Specialist to join our team in Bahrain. This role will provide critical information and assistance resources to troubleshoot problems with computers and similar products on the network.
The ideal candidate will have a minimum of seven years of experience with IT systems, with at least four years in IT customer support and two years in a military environment.
This position requires strong technical skills, including A+, Network+, and Security+CE certifications, as well as a CCNA certification. Additionally, a background in networking is preferred, or equivalent experience may be considered.
Key Responsibilities:
- Field trouble calls via phone and computer trouble ticketing system
- Perform laptop imaging and basic IP troubleshooting
- Build user accounts on the domain and add/remove computers from Microsoft domain environment
- Assign user accounts to appropriate groups and permissions
- Build exchange mailboxes and troubleshoot user email issues
- Troubleshoot printers and map shared printers
- Document trouble calls and computer/network actions for reporting purposes
Travel requirements include up to 10% CONUS/OCONUS support missions. An Active, in-scope US Government issued Secret clearance (Interim Secret Clearance acceptable) is required due to the nature of the work and contract requirements. US Citizenship is also required.
We offer a competitive salary and benefits package, including opportunities for career progression and professional growth. If you are a motivated and experienced IT professional looking for a new challenge, please apply through our website at www.reso.com.
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