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Sales Support Specialist
1 week ago
Raffles Al Areen Palace seeks a detail-oriented and customer-focused professional to support our sales efforts in a dynamic environment. The successful candidate will play a crucial part in ensuring smooth operations and contributing to the development of sales strategies.
Key Responsibilities:- Assist the sales team with administrative tasks, including data entry, report generation, and document preparation
- Coordinate and schedule sales meetings, appointments, and client follow-ups
- Manage and update customer information in the CRM system
- Prepare and distribute sales materials, proposals, and presentations
- Act as a liaison between the sales team and other departments
- Monitor and track sales performance metrics
- Respond to customer inquiries and provide excellent customer service
- Assist in organizing and executing sales events and trade shows
- Collaborate with the marketing team to support lead generation efforts
- Maintain accurate and up-to-date sales records and documentation
- 2+ years of experience in sales support or a related field
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred)
- Strong communication skills, both verbal and written
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with CRM software
- Excellent time management and organizational skills
- Strong attention to detail and ability to multitask
- Problem-solving abilities and analytical thinking
- Customer service orientation and strong interpersonal skills
- Knowledge of sales processes and best practices
- Ability to work efficiently in a fast-paced environment
- Basic understanding of sales metrics and reporting
- Adaptability and willingness to learn new skills and technologies
- Team player with a positive attitude and goal-oriented mindset