IT Infrastructure Support Specialist
5 days ago
We are ParamInfo, a dynamic organization seeking a skilled IT Support Specialist to join our team. As an integral part of our infrastructure, you will play a crucial role in ensuring the smooth operation of our systems and services.
Responsibilities
- Handle user queries and resolve issues related to desktop support (60-70% of service desk agent responsibilities)
- Monitor and troubleshoot IT systems, including POS and ERP systems
- Install, manage, and maintain desktops/laptops
- Provide technical support for network devices
Technical Skills Required
- Office 365 Desktop Apps
- Office 365 User Administration
- Windows Desktop OS
- Windows Server Services (mainly IIS)
- Mobile OS (Android/iOS)
- Basic Scripting (Oracle SQL)
PREFERRED SKILLS
- CEGID (POS system)
- ORION ERP/ONEERP (ERP System)
- Familiarity with Azure
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