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Learning and Development Expert

1 week ago

Manama, Manama, Bahrain RESO Full time

About RESO

RESO is a hospitality company that strives to deliver exceptional service. We believe in the value of our people and aim to create an environment where they can grow and thrive.

We are seeking a talented Training Specialist to join our team at The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain.

This role will be responsible for supporting the smooth running of the Human Resources Department, working proactively to maximize guest service and team experience, and delivering on plans to achieve human resources initiatives and hotel targets.

The ideal candidate will have proven experience in HR with excellent problem-solving capabilities, excellent managerial skills, commitment to exceptional guest service, ability to find creative solutions, personal integrity, and experience in using IT systems.

Responsibilities:

  1. Supports the Human Resources Department: Managing all areas of responsibility and delivering them to the highest levels.
  2. Maximizes Guest Service and Team Experience: Delivering a positive and responsive approach to enquiries and problem resolution.
  3. Delivers on Plans: Achieving human resources initiatives and hotel targets.
  4. Works with Key Stakeholders: Effectively managing and reviewing the life cycle of the team within the hotel, fostering a culture of growth, development, and performance.
  5. Responsible for Budget and Training Plan: Facilitating the evaluation of team performance.