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Strategic Operations Director

1 week ago

Manama, Manama, Bahrain Binance Full time
Job Description:

At Binance, we are seeking an experienced Operations Lead to join our team in Bahrain. The ideal candidate will oversee and manage the operational aspects of our services, ensuring compliance with regulatory requirements and maintaining high standards of operational efficiency and security.

Key Responsibilities:
  • Oversight of daily operations in Bahrain, guaranteeing smooth and efficient processes.
  • Management and optimization of fiat on/off-ramp processes for users.
  • Collaboration with compliance and legal teams to ensure all operations meet regulatory standards.
  • Development and implementation of operational policies and procedures to enhance efficiency and security.
  • Monitoring and analysis of operational performance, identifying areas for improvement.
  • Leadership and mentoring of the operations team, fostering a culture of excellence and continuous improvement.
  • Collaboration with internal and external stakeholders to ensure seamless integration and operation of fiat services.
  • Handling of operational issues or escalations promptly and effectively.
  • Development and maintenance of relationships with key partners, including banks and payment service providers.
  • Ensuring all operational activities are documented and auditable, maintaining transparency and accountability.
  • Staying updated on industry trends and regulatory changes to ensure Binance remains compliant and competitive.
  • Driving initiatives to improve customer experience and operational efficiency.
  • Preparation and presentation of operational reports to senior management, providing insights and recommendations for improvement.