Front Office Supervisor

2 weeks ago


Manama, Manama, Bahrain beBeeCustomer Full time 2,500 - 3,000
Job Title:

Administrative Team Lead

About the Position:

The ideal candidate will be responsible for managing a team of receptionists to deliver exceptional customer service.

Key Responsibilities:
  • Team Management: Oversee daily operations, including scheduling, staffing, and inventory control.
  • Guest Experience: Ensure seamless interactions from check-in to check-out.
  • Sales Support: Collaborate with the sales team to increase revenue through group bookings.
  • Training and Development: Provide ongoing training opportunities for the reception team.
  • Problem Resolution: Handle guest complaints promptly and professionally.
Qualifications:
  • Proven experience in a supervisory or management role within the hospitality industry.
  • Strong interpersonal and communication skills, both verbal and written.
  • Excellent organizational and time management skills.
  • Ability to work under pressure and manage multiple tasks simultaneously.
  • Proficiency in relevant software (e.g., reservation systems, POS).
  • A passion for delivering memorable experiences.
Benefits:
  • Competitive salary package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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