Guest Experience Manager

6 days ago


Manama, Manama, Bahrain RESO Full time
Job Requirements

To succeed in this role, you will need:
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills

Responsibilities

Your key responsibilities will include:
  • Maintaining accurate guest records
  • Providing detailed information about hotel services and policies
  • Responding promptly to guest requests and resolving issues efficiently
  • Ensuring consistency with company standards for service quality and provision of amenities
  • Optimizing occupancy rates, average room prices, and revenue
  • Performing various tasks related to the role as assigned by management


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