Customer Experience Manager

6 days ago


Manama, Manama, Bahrain RESO Full time

Becoming a Guest Service Expert at RESO means joining a community of like-minded professionals who share a passion for delivering exceptional experiences. As a key member of our team, you will play a vital role in bringing our vision to life, creating unforgettable memories for our guests and exceeding their expectations at every turn.

Company Overview

At RESO, we believe that food and drink should be more than just sustenance - it's an experience. That's why our team takes the initiative to craft a unique experience for every guest. From recommending wine pairings to simply being attentive, our experts ensure that every meal is memorable.

Job Description

In this role, you'll have the opportunity to develop your skills and expertise, working closely with our chefs, servers, and other teams to deliver seamless service and exceed our guests' expectations. Your primary responsibilities will include setting tables, communicating effectively, and anticipating the needs of our guests.

Required Skills and Qualifications

To succeed in this role, you'll need excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You should also be passionate about delivering exceptional customer experiences and committed to ongoing learning and development.

Benefits

We offer a comprehensive package of benefits to support your career growth and well-being, including opportunities for training and development, competitive pay, and a positive working environment.



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