Data Center Infrastructure Manager
1 week ago
We are seeking a highly skilled Data Center Infrastructure Manager to join RESO in Bahrain.
Key Responsibilities:
- Maintain high quality and professional standards in the data center, 24x7 on shift basis.
- Monitor, control, and set up data center resources according to established procedures.
- Troubleshoot issues causing system outages and report to support groups as needed.
- Interface with customers and business support groups to escalate issues.
- Monitor UPS, Fire Alarms, and physical environment for computer systems.
- Ensure security and optimal system performance.
- Receive, monitor, and process batch processing tasks for failures and scheduling problems.
- Execute backup tasks for various operating systems, applications, and databases.
- Execute and monitor scheduled data center activities and jobs.
- Provide first-level Service Desk support for technical and customer problems.
- University degree in IT from a recognized university or institution.
- At least 1 year of work experience in IT.
- Excellent English communication skills (writing and speaking).
- Customer service awareness and skills.
- Strong personality, user-friendly, patient, and flexible attitude.
- Sense of commitment and ability to handle work pressure.
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