
IT Hardware Specialist
3 days ago
Role Overview
Leidos is seeking a highly motivated and skilled IT Hardware Specialist to support the OCONUS Navy Enterprise Network (ONE-Net) efforts under the Service Management, Integration, and Transport (SMIT) contract.
This exciting opportunity involves contributing to the End User Hardware as a Service (EUHWaaS) task order in Manama, Bahrain. As an IT Hardware Specialist, you will be part of a team that provides Information Technology support to the U.S. Navy, making an impactful difference in the way it operates globally.
You will contribute to the modernization of technology systems that support critical Navy operations, ensuring that warfighters have access to the most reliable, secure, and efficient IT infrastructure possible. Your efforts will directly contribute to the Navy's overall mission, ensuring readiness, bolstering security, and optimizing operational success.
Key Responsibilities
- Support the deployment of new hardware as a service device (desktops, laptops, peripherals) as part of the EUHWaaS task order. This includes system imaging, software installation, configuration, and data migration.
- Configure systems per baseline image specifications, ensuring all new devices are set up with the required applications, operating systems, and security settings in accordance with Government policies.
- Track and manage hardware inventory throughout the refresh lifecycle, ensuring proper documentation of asset details, serial numbers, and disposition of old equipment.
- Maintain detailed records of the refresh process, including system configurations, user data migration, and inventory tracking. Ensure that all processes are compliant with established processes and standards.
- Provide technical support and troubleshooting for hardware and software issues during the refresh process. Resolve issues promptly to minimize downtime for end users.
- Communicate with deployment lead(s), on-site end-user POCs for deployments to schedule and execute system replacements with minimal operation disruptions.
- Assist with the overall coordination of the EUHWaaS task, ensuring timelines and milestones are met. Report progress, challenges, and completed tasks to the project lead.
- Perform testing of systems pre/post-deployments to ensure they meet operational and security standards.
- Support completing refresh activities within the timeframe required by Service Level Requirement (SLR).
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