Front Office Customer Service Professional
2 weeks ago
We are seeking a highly motivated and dynamic Front Office professional who is guest-focused and proud of delivering exceptional customer service.
The ideal candidate will provide professional, customer-focused service to ensure a memorable stay for our guests. This includes greeting guests warmly upon arrival, offering assistance at all times, and collaborating with Bellboys to ensure efficient luggage handling.
Additionally, the successful candidate will handle messages, mails, and packages for guests and staff, ensuring timely delivery and proper storage. Supervising Bellboys and managing the duty roster according to business needs is also essential.
Achieving this role requires maintaining up-to-date knowledge of hotel services and communicating effectively to team members to respond to guest inquiries.About This Role
This is an excellent opportunity to join our team as a Front Office professional, providing exceptional customer service and working closely with colleagues to deliver a memorable experience for our guests.
The right candidate will be passionate about delivering creative solutions to our guests and take pride in their work. If you are looking for a challenging and rewarding role, this could be the perfect fit.
In this role, you will have the opportunity to develop your skills and knowledge in customer service, teamwork, and communication. You will work closely with our Front Office team to deliver exceptional results and contribute to the success of our business.
What We OfferAs a valued member of our team, you can expect a range of benefits, including opportunities for career development and growth, competitive compensation and rewards, and a supportive and inclusive work environment.
We strive to create a workplace that is welcoming and respectful to everyone. Our team is committed to delivering exceptional customer service and working together to achieve our goals.
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