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Business Analyst for Telecom Industry
2 weeks ago
A seasoned Salesforce Business Analyst is required to excel in B2B sales and order automation. This expert must possess in-depth knowledge of the telecom industry and proficiency in leveraging Salesforce for streamlined sales processes.
Responsibilities:- Process Optimization: Conduct thorough analysis and documentation of business processes to inform technical requirements.
- Automated Solutions: Develop expertise in automating order-to-cash processes, including quote generation, order management, and invoicing.
- Workflows and Automation: Utilize tools like Salesforce Flow and Process Builder to create efficient sales workflows and approval processes.
- Requirements Elicitation: Gather and document business requirements to inform technical specifications and user stories.
- System Integration: Collaborate with system integrators to ensure seamless integration with existing systems.
- Communication and Stakeholder Management: Effectively communicate with cross-functional teams to manage expectations and ensure stakeholder alignment.
- Critical Thinking: Apply analytical skills to identify issues, analyze processes, and develop innovative solutions to complex problems.
Business Analyst, Sales, Problem-Solving, Process Builder, Analytical Thinking, B2B, B2B Sales, Salesforce Business Analyst, Telecom Industry Knowledge, Solution Mapping, Stakeholder Management, Salesforce Communications Cloud, Requirements Gathering, Salesforce, Salesforce Flow, Order Automation, Business Process Re-Engineering
