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Sales and Customer Engagement Representative

2 weeks ago


Manama, Manama, Bahrain beBeeCustomerService Full time 600 - 800

Job Role:

The primary objective of this role is to engage with customers through incoming and outgoing calls. The focus is on delivering exceptional sales and customer service.

This position requires a self-motivated individual with high levels of energy and drive. Strong communication skills are essential to maintain good rapport with customers over the phone.

  1. Respond promptly to all calls within 2 rings
  2. Convey a positive tone of voice in all interactions
  3. Foster strong relationships with customers by addressing their queries and requests effectively
  4. Sell, upsell, and cross-sell various products and services to customers
  5. Ensure clear alignment and clarification of next steps and requirements with customers before the end of each call
  6. Maintain accurate records through data entry and filing documentation

Required Skills and Qualifications:

To excel in this role, the ideal candidate should possess:

  1. A minimum of high school certification
  2. Prior work experience and a diploma are highly preferred
  3. Excellent communication skills
  4. Demonstrated selling abilities
  5. A positive attitude and teamwork ethos
  6. Exceptional written and oral communication skills
  7. Strong English language proficiency
  8. A thorough understanding of the services offered
  9. Proficiency in Microsoft Office Products

Working Conditions:

This role involves working 40 hours a week with rotating shifts. Occasional weekend and evening work may be required.