Operational Excellence Director

1 day ago


Manama, Manama, Bahrain Binance Full time
Job Description

We are seeking a highly skilled and experienced Operational Lead to join our team. As an Operational Lead, you will be responsible for overseeing the operational aspects of Binance's services, ensuring compliance with regulatory requirements, and maintaining the highest standards of operational efficiency and security.

Key Responsibilities:
• Oversee daily operations in Bahrain, ensuring smooth and efficient processes.
• Manage and optimize fiat on/off-ramp processes for users.
• Coordinate with compliance and legal teams to ensure all operations meet regulatory standards.
• Develop and implement operational policies and procedures to enhance efficiency and security.
• Monitor and analyze operational performance, identifying areas for improvement.
• Lead and mentor the operations team, fostering a culture of excellence and continuous improvement.
• Collaborate with internal and external stakeholders to ensure seamless integration and operation of fiat services.
• Handle any operational issues or escalations promptly and effectively.
• Develop and maintain relationships with key partners, including banks and payment service providers.
• Ensure all operational activities are documented and auditable, maintaining transparency and accountability.

Requirements:
• Minimum of 5 years of experience in operations management, preferably in the financial services or fintech industry.
• Strong understanding of financial regulations.
• Proven track record of managing and optimizing operational processes.
• Good knowledge of crypto/blockchain will be a plus.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Exceptional communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.

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